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Host Family Visitor

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Brighton, United Kingdom
Customer Service, English, Spanish, French
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Job Description:

Who You Are
* Are you dynamic, driven and enthusiastic?
* Do you enjoy interacting with people in person?
* Do you thrive in a target driven environment?
* Are you an achiever who goes above and beyond, never settling for the status quo

The role
We are seeking a friendly and customer service oriented person with drive and enthusiasm to continue to improve accommodation standards and increase customer satisfaction. Reporting to the Accommodation Manager you will work together with the homestay team ensuring that homestay visits and homestay recruitment are running in accordance with EF policies and our accreditation criteria. Ensuring a high level of standard of homestay accommodation through excellent customer service in a fast paced environment will be one of your highest priorities. You will have the ability to build strong relationships with homestay hosts, manage your own time schedule and ensuring quality of our accommodation provision will be a key part of the role.
Our Requirements
- Outstanding communication and interpersonal skills
- Highly developed customer service focus and a positive attitude
- Appreciation of international cultures
- Creative problem solving and the ability to remain calm under pressure
- Strong sense of ownership
-Driving license
About Us

We are 46,500 staff, faculty and teachers, working in 500 offices and schools across 51 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 50 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.

Located across the globe, our language centers for youth, adults and professionals combine the best of traditional, in-school teaching with innovative language-learning technology. We offer intensive language instruction abroad in English, Spanish, French, German, Italian, Japanese and Chinese. Courses run from 2 to 52 weeks for students traveling independently or in escorted groups of all levels and abilities. Classes take place in our international language centers in one of 16 countries and offer the very best locations and accommodation whether in local host family or in a student residence.

EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment

Source: Company website
Posted on: 10 Oct 2019
Job duration: 0 months
Languages: English, Spanish, French
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