Social Media Specialist (German Speaking)

Job Description:

Job Description

* Manage (COMPANY NAME)-owned social media platforms (Community Management and Social Media Monitoring)
* Reporting of social media activities and interactions to (COMPANY NAME) Internal clients
* Identification and management of key influencers
* Provide support to contact centre agents in responding to customers on different social media platforms and update the central social media knowledge base
* Remote social media training of contact centre agents in (COMPANY NAME) locations around the globe
* Creating and scheduling content in partnership with internal (COMPANY NAME) clients

Qualifications

* Experience in social media, in particular community management
* Excellent verbal, written and interactive communication skills in German and English
* Knowledge of relevant social media tools
* Proactive, flexible and ability to work independently with a high degree of responsibility
* Quality-driven work ethic

Additional Information

37.5 hours per week, 5 days per week, Monday - Sunday (rota 7am - 7pm)
Weekends on rotational basis - When working the weekend, you will only be required to work 3 days in a week (Mon-Fri)
Your future job location offers you: flexible work time options, benefits and services, employee discounts, room for creativity and centrally city based location.

Job Location