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Guest Relations & Hotel Receptionist

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United Kingdom
Hospitality/Food Services, English
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Job Description:

Babington House are looking for a superstar to join their front of house team working on their Main Hotel & Members Club Reception.
You'll be greeting and checking in hotel guests, and giving our members a warm welcome to the House; answering telephone enquires; making room and restaurant reservations, and overseeing enquiries with Members and guests on site, face to face and by telephone.
You'll be pro-active and organised, with excellent customer service skills. You will also be proficient with email, have a confident telephone manner, and be able to think on your feet to resolve any issues quickly.
THE VIBE
At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it's a private members' club, hotel, restaurant, spa or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time and we firmly believe it's our people who make that happen.
See for yourself CLICK the links BELOW to WATCH…
HOW WE WORK ** HOW WE HAVE FUN ** and ** WHY WE STAY

THE VENUE
Set in 18 acres in the heart of Somerset, Babington House opened in 1998 for those who wanted to enjoy the countryside but weren't prepared to compromise on urban luxuries. With 32 individually designed bedrooms for all occasions as well as the Main House were you will find the restaurant, traditional stone Orangery, Deli Bar, Library, Snooker Room and Study. Other facilities at Babington House include the Cowshed Relax spa, indoor and outdoor heated pools, a gym, steam room, sauna, and Cinema. The grounds have tennis courts, a cricket pitch, croquet lawn, walled garden which or gardens grow herbs, vegetables which supply our kitchen daily as well as our onsite chapel and idyllic lake.

WHO WE ARE
Soho House & Co is a collection of private members' clubs, restaurants and hotels, spread across Europe, the UK and America. With lots of exciting expansion plans to open new houses and restaurants, it's an amazing time to be joining us. For those who wish to both further their career and have fun, we offer fantastic, rewarding global prospects. If you think this is you then we would love to hear from you!

Family meal
Employee benefits and perks app.
Uniform allowance after 3 months service (non-contractual benefit).
Discount on Cowshed products.
Monthly staff events (screenings, socials, workshops)

Candidate Requirements:

2 years + experience working in a customer service environment
Clean, full UK driving licence.
Right to work in the UK.
Own transport required due to rural location

Source: Company website
Posted on: 22 Jan 2020
Job duration: 0 months
Languages: English
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