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German Speaking Fraud Investigator
International E-Commerce
London, United Kingdom
General, German, English
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Job Description:

Type of role: Temporary (4 months), full-time, 40 hours per week
Salary: £12.00 per hour, (equiv. to £24,900 pa) 
Location: Central London 
Start date: 9th January 2017
Working hours: 9:00 - 18:00 or 09:00 - 17:30, Tuesday-Saturday or Sunday-Thursday

Responsibilities:

*Researching and evaluating buyers' transactions
*Investigating suspicious buy/sell activities or trends
*Liaising with customers over the phone and via email in German and English
*Learning about fraud patterns and trends and proactively identifying fraudulent behaviours
*Evaluating the risk of fraud and reporting to your line manager
*Taking action to minimise fraud
*Managing customer service quality levels

Candidate Requirements:

*Working towards or recently achieved a 2:1 degree or above
*Fluent German and English skills (written and spoken)
*Strong writing and problem solving skills
*Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers
*Demonstrated ability to work independently
*Self disciplined, diligent, proactive and detail oriented

Source: Company
Posted on: 29 Nov 2016
Industry: Human Resources / Recruitment
Job starts on: 09 Jan 2017
Compensation: £12 per hour, equivalent of £24900 per year
Languages: German (fluent), English (fluent)
Study areas: Any
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