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Sales Administrator

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United Kingdom  Maidstone, United Kingdom
Sales, English
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Job Description:

Join Watchfinder and build your career today!

https://wxx.xxxxxxx.xxx/xxxxx?x=xxxxxxxxxxx&xxxxxxx=xxxxxxxe

How will you make an impact?

As the Sales Administrator you will provide support to the UK online sales team and their customers.

You will be responsible for ensuring that our customers have a smooth journey from choosing their watch to receiving it in the post and keep them up to date with any necessary communication.

You will be the first point of call for any customer who chooses to buy a watch without speaking to one of our sales team first to make sure they are happy with their choice and be on hand for any queries they may have.

How will you experience success with us?

We believe in working collaboratively and your contributions will assist in the continued growth of Watchfinder.

* Management of the sales admin email inbox, responding to queries in an efficient manner

* Check estimated completion time from service schedule or request this from Servicing Admin if necessary

* Maintain communication with Servicing Admin until watch is ready for sale

* Monitor the progress of the watch to ensure it is on track to complete on or before the estimated date - provide updates to salesperson and customer

* Send final images to customer when the watch is ready, along with instructions to pay balance if applicable.

* Contact live/paid orders of watches that are "ready for sale" to ensure customers are updated and aware of processes

* Provide feedback to Online Sales Manager / Head of Sales and Operations and strive to continuously review and improve the customer journey

How do we keep you smiling?

As Watchfinder continues to grow, this is an exiting opportunity for you to enhance your career and play a key role in the development of the business.

Working closely with other departments and colleagues you will be integral in the day to day sales operations, giving you the opportunity to demonstrate your ambition and determination to be successful within a rapidly growing international business.

Your Journey with us...

1st Stage - Video screening call with the Watchfinder Talent Team

2nd Stage - Video interview with the Talent Team & Online Sales Manager

3rd Stage - Video interview with the Online Sales Manager

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Source: Company website
Posted on: 08 Apr 2021
Industry: Luxury Goods
Languages: English
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