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Internal Sales Associate
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Manchester, United Kingdom
Sales, English
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Job Description:

Internal Sales Associate 
Description 
We are (COMPANY NAME), the world's leading learning company. Our mission is to improve the lives of others through learning. We employ 3xxx0 employees globally across 80 countries and have an annual turnover of $4bn.  We provide digital and printed learning resources and exams to schools, colleges and universities across the world. 
The role 
The purpose of the Internal Sales Associate is to support the UK Secondary Schools team by developing our market share through providing outstanding customer support. You will be ambassadors of our brand and you will nurture existing customer relationships by understanding their needs and in turn offering suitable (COMPANY NAME) products that will help the schools achieve their academic goals. 
The Team 
The Internal Sales Team consists of around 12 people, all of whom work in our Salford Quays office, right next to Media City. You will be part of a friendly, collaborative team and you will report into one of two supportive and knowledgeable managers, who have been with (COMPANY NAME) for 11 and 18 years respectively. There's no shift work or micromanagement in this team. We offer flexible start and finish times (within 8am-5pm) to fit in with your home life - and lunch and breaks can be taken at a time to suit you. 
Training 
Success in this role can be attributed to many things including; organisation and time management skills, rapport building and sales technique however one of the most important factors for success is product knowledge. If you can talk confidently about our products you will do well. Any knowledge of the UK schools systems will give you an advantage but either way, for all we provide on-going training to get you up to speed. This could be in the form of classroom style learning, online training or one-to-one coaching from your manager. 
A day in the life of an Internal Sales Associate 
This is a varied role and in a typical day you can expect to work on the following tasks: 
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Account manage a portfolio of accounts
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Work proactively with the field-sales team to provide coordinated sales activities to schools
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Collaborate with field and internal colleagues to ensure highest levels of customer support and maximise revenue and retention opportunities.
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Schedule calls with key decision makers and generate appointments for the field sales team
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Keep schools up to date with information on our training services
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Work with the marketing to implement business development plans
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Support new customers/schools through our on-boarding program
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Deliver online presentations to demonstrate our products
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Provide advice, guidance and support to centres through direct contact and by follow-on activity from field sales colleagues 
Qualifications 
Who we're looking for 
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Prior experience in a target driven sales environment
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An excellent customer service approach to everything you do
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The ability to build and nurture lasting relationships with your customers
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A passion for learning and the willingness to be a product guru
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A confident and professional manner
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Desire and motivation to be the best! 
Benefits 
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Competitive salary
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Annual sales incentive plan (upto 20%)
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Red Letter Day spot prizes
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Flexible start/finish times
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Excellent pension scheme
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Private medical insurance
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Free on-site parking
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Access to (COMPANY NAME) U - 1000's of online courses including e.g Coding and Project Management 
Closing date for applications: 27th Sept 
#LI-MR2 
Primary Location: GB-GB-Manchester 
Work Locations: GB-Manchester-The Lighthouse The Lighthouse Centre A&B Wing, Salford Quays Manchester M50 3BF 
Job: Customer Service 
Organization: Core 
Employee Status: Regular Employee 
Job Type: Standard 
Shift: Day Job 
Job Posting: Sep 1x, xxx7 
Req ID

Source: Company website
Posted on: 14 Sep 2017
Languages: English
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