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Technical Solutions Executive

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London, United Kingdom
Sales, English
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Job Description:

Technical Solutions Executive
Location: London- United Kingdom
Job ID: 19WD3xxx4

Position Overview
As a PlanGrid expert & someone with a strong customer focus, the Technical Solutions Executive
is responsible for supporting company growth through relationship management and driving product awareness. A vital member of the Customer Success team, your success will be demonstrated by your ability to get our customers to standardize on PlanGrid, turn your customers into PlanGrid champions and supporting the rest of the field operations team with your robust product and industry knowledge.

Responsibilities

* Hit the ground running with pre-existing PlanGrid knowledge
* Build relationships with our customers to ensure retention, adoption, standardization
* Proactively reach out to specific existing accounts in our customer base to educate about new product features & drive adoption of core features
* Turn every client into a PlanGrid advocate and lifetime customer
* Serve as a PlanGrid product and industry expert for the rest of the company
Minimum Qualifications

* Experience using PlanGrid in your current or previous role
* Proven track record in managing clients, renewals & growth
* Passion for helping our customers and a commitment to creating amazing customer experiences
* Proactively seek opportunities to learn and improve existing processes
* Excellent communication and presentation skills, both verbal and written, in person and over the phone
* Experience conducting group webinars
* Live within your region
* Heavy civil, government or horizontal construction is a plus
About (COMPANY NAME)
With (COMPANY NAME) software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital scientists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world

Source: Company website
Posted on: 19 Jul 2019
Job duration: 0 months
Languages: English
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