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Facilities Manager - St James's Market

Company not shown
London, United Kingdom
Supply Chain/Logistics, English
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Job Description:

The role
Responsible for managing the delivery of an effective and compliant FM service through in-house staff, suppliers and consultants - across hard and soft services - within a single building or group of buildings.

Key deliverables xxx3;
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Prepare, monitor and reconcile service charge budgets
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Check and approve expenditure against service charge budgets
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Provide best in class customer service to internal and external customer base
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Maintain regular and effective communication with clients and tenants
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Manage site based staff, ensuring all people related policies and procedures are followed
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Maintain regular and effective communication with internal colleagues in Property
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Management, support functions and the wider Real Estate business
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Monitor works conducted/service provided by suppliers
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Audit and inspect supplier delivery
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Measure and report supplier performance against agreed SLAs
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Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
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Work effectively with a range of specialist consultants to deliver agreed outcomes
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Procure goods and services, following procedures and policies
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Develop, agree and manage capital replacement programmes
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Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
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Undertake regular building inspections, complete reports and initiate/progress any required works
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Ensure compliance with all current statutory legislation in respect of health and safety and the environment
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Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO1xxx1 working with Sustainability Manager
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Ensure compliance with all internal procedures and policies - e.g. Procurement, Finance, Compliance, HR
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Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Responsibilities
Financials
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May have budget and cost control responsibilities
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Has an awareness of wider team or department budget

Clients and Business Development
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Manages existing client/supplier relationships at a senior level on a day to day basis
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Works independently on most areas of work under regular management monitoring
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Receives guidance only on unusual issues
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Has broad knowledge of principles and practices of related disciplines
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Enhances (COMPANY NAME) Real Estate's reputation through successful delivery
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Builds own network within service lines and externally

People
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Supervises teams' junior employees or co-ordinates colleagues and others on specific projects
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Shares knowledge with/ provides information to colleagues and team
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Mentors other junior colleagues

Systems and Process
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Responsible for managing routine processes and procedures
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Can identify improvements to business processes within own function
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Is a contributor to (COMPANY NAME) Real Estate projects
Person specification
Qualifications
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Degree or equivalent
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Membership or Associate Membership of BIFM
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Membership or Associate Membership of IOSH
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Member of a relevant professional body
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National General Certificate in Occupational Safety and Health - accredited by NEBOSH

Experience
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Previous experience in a similar role
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Understanding of commercial leases and the landlord and tenant relationship
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Good understanding of service charge budgets and accounting principles
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Management of in-house and supplier staff
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Management of supplier relationships
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Good health and safety and environmental knowledge
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Good mechanical and electrical services knowledge
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Excellent English language skills - both written and spoken
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IT literate - MS Office at intermediate level
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Experience of managing multi-site environments
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Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of ú1m
(COMPANY NAME) Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index.
Primary Location: GB-ENG-LondonJob Type: Standard / PermanentJob: FINANCIAL AND TECHNICAL EXPERTISEEducation Level: Other Degrees / Certifications / Vocational, Technical or Professional QualificationsSchedule: Full-time Behavioural competency: AdaptabilityTransversal competency: Ability to manage a project

Source: Company website
Posted on: 14 Dec 2019
Job duration: 0 months
Languages: English
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