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Dutch speaking Service Desk Agent - Remote, Portugal

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Work from home  Work from home
Customer Service, Dutch, English
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Job Description:

Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk.
Responsibilities
* The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages
* Escalating issues to the different departments accordingly
Requirements
* Have excellent English and Dutch language skills (at native level)
* Have compelling communication and team skills;
* Available to work on shifts basis (including night hours and weekends)
* Experience working in a highly demanding customer service environment
* Help desk experience and basic IT skills would be an asset
* Able to work under pressure and keep calm
Benefits:
* Remote position from Portugal
* B2B position - Opportunities to grow a career in the technical field
* Shift bonus
* Health Insurance
To find out more about this great opportunity and many others, get in touch with the (COMPANY NAME) team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro 'refer a friend' bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role

Source: Company website
Posted on: 14 Sep 2021
Languages: Dutch, English
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