Job Description:
What We Do: AI Service Management (AISM):
There are many examples of disruption in the consumer space - Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? (COMPANY NAME) helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world's first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With (COMPANY NAME), organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.
The Team:
We are a small but passionate team of 100+ based in the Bay Area. (COMPANY NAME)'s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
What You'll Do:
* Educate customers on the value of (COMPANY NAME) in a consultative way
* Manage multiple customers simultaneously at various stages of the (COMPANY NAME) buying cycle
* Qualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizations
* Prospect cold leads to generate interest and new contacts to fill your funnel
* Research accounts, identify key players and build relationships
* Demonstrate our innovative AI Service Management solution and align value to customers pain points
* Maintain and expand your list of assigned prospects while generating pipeline for the business
What You'll Need:
* 2+ years of sales experience
* Salesforce experience required
* Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals
* Effective in dealing with C-suite of mid market to enterprise organizations
* Experience with generating pipeline by cold calling and prospecting
* Understanding of sales process and move accounts through sales stages effectively
* Positive attitude and willingness to roll up sleeves and dig deep to achieve goals
* Proven track-record creating highly targeted campaigns and messaging
* Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
* Maintain and expand your list of assigned prospects
* Excellent written and verbal communication skills
* Problem-solving passion and service orientation
* Show independence and flexibility in dealing with change management
* Ability to execute on programs and projects with minimal resources
* Composed, poised and professional demeanor in all situations
* Strong problem-solving and service orientation
What You'll Need:
* Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals
* Competitive team player who wants to be the MVP and help the entire team succeed
* An Avid learner of Technology who can learn the basics quickly and apply them to business situations
* Proven ability to build positive relationships and influence. Strong communications and interpersonal skills; ability to be personable yet persistent.
* Experience selling CRM SaaS a plus
* 3-10yrs of experience in Enterprise Account management and sales
(COMPANY NAME) Benefits
* Medical, dental, and vision benefits
* Holidays and flexible PTO
* Paid family leave
* 401(k) plan
* Stock Options
* Employment Assistance Program
Source: | Company website |
Posted on: | 25 Jan 2023 |
Languages: | English |
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