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Empleo > Prácticas > Finanzas/Contabilidad > EE.UU. > Detalles de la Oferta 

Customer Solutions Analyst trainee, 12month contract

Prácticas, Finanzas/Contabilidad, Inglés, Griego
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Descripción del puesto:

Position Snapshot

Nestlé Head Office, Athens, Greece
Reporting to: Customer Solutions Analyst Manager
Undefined period of time contract. act. rate 100%

Position Summary

To effectively drive the Perfect Order Cycle Approach to minimize all waste and complexities in the customer service flow.

A day in the life of...

* Resolution of exceptions across end-to-end customer service process ensuring delivery of products on time and in full.
* Professional and timely handling of customer claims and requests.
* Returns and Refusals monitoring
* Other customer service tasks
* Collaboration with internal (Customer Service team, Supply Chain, Sales, etc.) and external partners (3PL, customers)

What will make you successful

* Bachelor's degree in business administration or any other related field
* Master's degree would be a plus
* Very good PC knowledge (MS office), SAP Knowledge is a plus
* Strong communication and analytical skills, self-motivation, initiative
* Experience in Customer Service in similar market environment (1-2 years) would be a plus
* Fluency in Greek & English
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at wxx.xxxxxx.xxx.

Position Snapshot

Nestlé Head Office, Athens, Greece
Reporting to: Customer Solutions Analyst Manager
Undefined period of time contract. act. rate 100%

Position Summary

To effectively drive the Perfect Order Cycle Approach to minimize all waste and complexities in the customer service flow.

A day in the life of...

* Resolution of exceptions across end-to-end customer service process ensuring delivery of products on time and in full.
* Professional and timely handling of customer claims and requests.
* Returns and Refusals monitoring
* Other customer service tasks
* Collaboration with internal (Customer Service team, Supply Chain, Sales, etc.) and external partners (3PL, customers)

What will make you successful

* Bachelor's degree in business administration or any other related field
* Master's degree would be a plus
* Very good PC knowledge (MS office), SAP Knowledge is a plus
* Strong communication and analytical skills, self-motivation, initiative
* Experience in Customer Service in similar market environment (1-2 years) would be a plus
* Fluency in Greek & English
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at wxx.xxxxxx.xxm

Origen: Web de la compañía
Publicado: 20 Ene 2020
Tipo de oferta: Prácticas
Duración: 12 meses
Idiomas: Inglés, Griego
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