Customer Support (Italian) - lavoro all'estero - Grecia

Description du poste:

Our client is currently seeking dedicated professionals to work from Athens in Greece.

You will be responsible for providing excellent customer support service to Italian speaking clients. You will be the first point of contact for customers and will handle a variety of tasks, including answering questions, resolving issues, and providing support.

This offer is a great opportunity for anyone who is looking to WORK and TRAVEL!


Company:

It is an American subscription streaming service and production company based in Los Gatos, California. Founded in 1997, it offers a film and television series library through distribution deals as well as its own productions.

We also have other projects for other big technology companies!

What you will be doing:

Be the primary point of contact for customer requests, representing a top technology company
Responding to customers’ inquiries via e-mail, chat & phone
Assist customers to manage/secure their account & passwords
Set-up repairs for hardware-related issues
Enjoy living anywhere in Greece!

What we offer:

Base salary: 1050 euros gross + 2 additional salaries per year (as per Greek law)
Performance bonus of up to 200 Euros
Maximum total salary: 1450 Euros
RELOCATION package for candidates from abroad
Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law (after the 12 month expiration of the initial contract we will move forward to a permanent contract)
Holidays (weekends) are paid higher (according to the Greek law)
All necessary work equipment (telephone, computer etc.) is provided by the employer
Public + private health insurance coverage
Excellent RELOCATION PACKAGE for candidates from abroad:

Flight ticket (booked and paid by the company)
Taxi will wait for you at the airport
2 weeks free hotel by arrival
Assistance with finding accommodation
Note: We require EU citizenship or full rights to work in Greece

In your CV please include your full name, a phone number and your personal e-mail address.

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

Profil requis du candidat:

Requirements:

Fluency in Italian (must be C1+)
Communicative level of English language (B2+)
You live Greece or you are ready to relocate there
Ability to communicate clearly and effectively
We do NOT require previous experience, we will teach you everything