Events and Guests service internship luxury hotel in Lanzarote
Description du poste:
After a period of training you will be able to work in Front Office department, Events and Public relations to get a complete overview of the hospitality industry:
Commercial Department and events
Organization of corporate events management for Meetings or the individual (weddings, celebrations ...) /Sending quotes, contracts, invoices ... / Reception calls
Administrative tasks: billing, archives, internal documentation /Visits with internal clients (companies and individuals) /Marketing and Advertising. Pack office or notions of advertising programs / Action Plans Commercial / Welcome customers at restaurant in lunch time.
Coordination with other departments / Contact Customer /Management of suggestions and complaints
Greet and inform customers on living conditions: rates, benefits
Make reservations, record arrivals and departures / Resolution of complaints
Maintain information materials available to customers /Propose and / or sale of tourist services
Reply to mail, fax, phone / Check or have control rooms (minibar drinks consumed in the "Equipment Loan") / Ensure billing of travel, meals / Accept the bills, payments control deferred
Establish rates / Sales trips
Mailing to members
Host of customers in restaurants
Tracking and resolution of complaints
Welcome and farewell of customers
Profil requis du candidat:
You are studying tourism, hospitality or languages
Fluent in English and Spanish. You enjoy the customer relationship and you are positive attitude.
Available for a 3 to 6 months internship with internship agreement (Erasmus or University).
First Skype interview with PIC Management and presentation of vacancies. Confirm the vacancy with your school (internship agreement) and activate your application.
Fee charged only once the internship is secured with the host company you previously chose. 385 euros for a 3 months internship, 15 euros/additional week
Apply online or send your CV at firstname.lastname@example.org