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Emploi > Stages > Informatique/Technologie > Suisse > Genève > Détails de l'offre 

IT Support Intern (6 months)

Entreprise non montrée
Suisse  Genève, Suisse
Stage, Informatique/Technologie, Anglais
49
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1
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Description du poste:

🔝 Reports to: Sr IT & Facilities Specialist
📑 6-month internship
💰 CHF 2'500.- for Bachelor's students / CHF 3'000.- for Master's students
📍 EMEA HQ, Geneva (Petit-Lancy), Switzerland
📆 Start date : to be discussed, depending on candidates' availability

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.
At (COMPANY NAME), we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground.
Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving
Discover a world of diversity within our team of 700+ across 13 European countries, united by the common goal of elevating Columbia to the pinnacle of outdoor brands in Europe. Our omnichannel approach seamlessly integrates Columbia and Sorel brands' engaging in-store and online experiences.
Nestled at the heart of the Alps in Geneva, Switzerland, our European headquarters hosts the Executive Committee, go-to-market functions, and Planning and Logistics teams. In Schiltigheim, near Strasbourg, our shared services center thrives with over 100 professionals managing Finance and Operations/Customer Service. Our distribution center in Cambrai ensures swift delivery to customers, while our 30+ Columbia stores adorn major European outlet centers. Finally, the Sales and Trade Marketing teams are displayed in 3 regions across Europe, close to their customers and markets.
We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.
And we believe in you.

ABOUT THE TEAM AND THE POSITION
The IT and Facilities Services team, represented by Xavier, the Sr IT & Facilities Specialist, is responsible for ensuring seamless operations of our computer systems and equipment for the headquarters office in Geneva and our colleagues across Europe. The goal is to guarantee that every digital interaction and physical workspace functions flawlessly, empowering our teams to achieve their goals without interruption.
To assist Xavier in his daily job here in Geneva, we are today looking for an intern who's passionate about IT, always eager to provide user assistance, and looking for a first experience during their studies. This internship offers a unique opportunity to gain hands-on experience in IT, providing invaluable insights into troubleshooting, project coordination, and operational support within a dynamic corporate environment.

HOW YOU'LL MAKE THE DIFFERENCE
* Provide Helpdesk L1/L2 support: Give timely on-site assistance to our team members, and remote support (Europe), addressing all software, hardware, and equipment needs.
* Resolve IT Incidents: Handle, manage, and close IT incidents through our corporate tools (Cherwell), ensuring swift resolution and minimal disruption.
* Install IT Equipment: Perform meticulous installations of laptop computers (software and hardware), smartphones, printers, and various office equipment to ensure smooth operations for our dedicated staff.
* Update Procedures: Building and maintaining Information Systems procedures as necessary, ensuring clarity and consistency in our operational protocols.
* Manage Inventory: Ensure our company inventory is accurate and up-to-date, facilitating efficient asset management and resource allocation.
* Resolve Peripheral Issues: Troubleshoot and resolve issues with projectors, printers, and a range of other peripherals, maintaining the functionality of essential office tools.
* Participate Actively in Team: Engage as a valued member of our IS team, actively participating in team meetings and contributing to company projects with your ideas and initiatives.
* Assist in Induction: Contribute to the new arrivals/departures/movements by assisting facilities and setting up workstations.
* Assist as needed in any Infrastructure project.

ABOUT YOU
* You are currently enrolled in a Bachelor/Master's degree in IT
* You are looking for a 6-month internship within a multinational company
* You feel at ease with the main IT systems such as Microsoft Office/Windows applications, Microsoft Teams, IOS environment, Video conferencing system, SharePoint, etc…
* You are very good at communicating and always happy to help your colleagues.
* You are a self-motivator, proactive, and eager to learn and contribute to new projects
* You are fluent in English (written & oral)

PERKS & BENEFITS
🎁 Significant discounts on Columbia and Sorel products
🌍 Soft mobility policy (Geneva office only)
👩‍⚕️ Health insurance allowance for employees in Switzerland
🏃‍♀️ Running groups and other sports activities
📚 Unlimited access to LinkedIn Learning
📖 A monthly Learning Hour for training, discovery and learning
👩‍🏫 Unlock your potential: access to in-house training courses (feedback, leadership, Insights®...)
🌈DEI initiatives to exchange and strengthen our involvement around these themes

ABOUT THE CULTURE
* At (COMPANY NAME), we value an inclusive and open culture that emphasizes the absence of barriers between team members. We are committed to fostering a sense of belonging by encouraging personal connections at all levels, which creates a cohesive and supportive work environment.
* Team members serve as ambassadors for our brand, finding motivation in being part of an organization dedicated to activities they are passionate about. This dedication reflects our commitment to building a team that takes pride in our products and values.
* We offer the opportunity to work for a US-based company within a multicultural environment, where your job has an impact across different countries.
* Our "Always Be Learning" culture of continuous learning enables our employees to identify and develop skills that will enable them to continue to grow within the company.
* "Unlock Your Potential" is the spirit that characterizes our vision of employees' development: to offer them opportunities to grow, in their job, in their team or even to change jobs completely. We grow our people to grow our business.
To learn more about us and our culture, visit our page on Welcome To The Jungle: https://bit.ly/49bl1i5

ABOUT THE HIRING PROCESS
1️⃣ Ready to unlock your potential at (COMPANY NAME) Company? Apply now to help us connect active people with their passion! The hiring team will review your application in the following weeks.
2️⃣ If your application is selected: a 30-45mn introductory interview with our Talent Acquisition Team to talk about yourself, your motivations and the role
3️⃣ Interview with the hiring manager (online or in-person interview)
4️⃣ Your unique strengths align perfectly with our team: we are thrilled to extend you an offer!

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company

Origine: Site web de l'entreprise
Publié: 23 Mai 2024
Type de poste: Stage
Secteur: Commerce au détail
Durée d'emploi: 6 mois
Langues: Anglais
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