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Private Capital Functional Support - Permanent contract

Azienda non indicata
 Luxembourg City, Lussemburgo
IT/Tecnologia, Inglese

Descrizione del lavoro:

(COMPANY NAME) Securities Services, a subsidiary of the (COMPANY NAME) group, is one of Europe's leading providers of custody services for securities.
The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

To support its current growth, (COMPANY NAME) Securities Services is looking for a:
Private Capital Functional Support
Permanent contract

Your mission:
* Contribute to the incident resolution, support requests, and problem management process for the Private Capital activity (Private Equity and Real Estate) on eFront applications (FIA).
* Monitor the production environment and report to the Application Production Support manager
* Assist actively the end users of Private Capital Operations units in solving issues arising in their daily activity
* Ensure proper communication to Operation users regarding items resolution and status
* Ensure internal global communication between IT/providers, Management and Operation teams during resolution and post-mortem,
* Provide figures on the numerous kind of support requests and incidents resolution
* Take necessary actions to resolve Production incidents in a timely manner
* Follow-up with IT ADM PERE and IT APS Luxembourg to ensure business knowledge is up-to-date.

Advantages of the position:

Multi business activity: working in a mutualized application support service allowing capitalizing knowledge on several sectors and applications (PERE, TA, Hedge Funds, FDS etc…)

Working environment :

Dynamic team in a growing environment

Your profile:

Master degree in Finance / IT
Professional Experience:
Significant experience in the Private Capital sector (business and/or IT) is mandatory
Private equity / Real Estate Funds knowledge (Accounting skills and/or TA / Depositary)
Experience in Private Capital / PERE is a key advantage
Significant experience in Funds industry is mandatory
Behavioural Skills:
Ability to carry out occasionally on call, late shifts (10.30 am - 7pm) and testing on week-ends
Ability to collaborate / Teamwork
Attention to detail / rigor
Organizational skills
Ability to deliver / Results driven
Active listening
Communication skills - oral& written
Client focused
Ability to share / pass on knowledge
Critical thinking
Ability to synthetize / simplify
Creativity & Innovation / Problem solving
Transversal Skills :
Ability to understand, explain and support change
Analytical Ability
Ability to inspire others& generate people's commitment
Ability to develop others& improve their skills
Ability to set up relevant performance indicators
Technical Skills :
Front Invest applications (eFront FIA), Oracle / SQL Server / Front Report knowledge are appreciated
Language Skills:
Good verbal and written communication skills in English
During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 2x xxx6 concerning the criminal record.

Primary Location: LuxembourgJob Type: Standard / PermanentJob: INFORMATION TECHNOLOGYEducation Level: Master Degree or equivalent (> 4 years)Experience Level: At least 3 yearsSchedule: Full-time Behavioural competency: Ability to collaborate / Teamwork, Attention to detail / rigor, Organizational skills, Adaptability, Active listening, Communication skills - oral & written, Proactivity, Ability to share / pass on knowledge, Critical thinking, Ability to synthetize / simplify, Creativity & Innovation / Problem solving, Resilience, Client focusedTransversal competency: Ability to understand, explain and support change, Analytical Ability, Ability to set up relevant performance indicators, Ability to develop others & improve their skills, Ability to inspire others & generate people's commitmentReference

Provenienza: Web dell'azienda
Pubblicato il: 04 Mar 2020
Durata di lavoro: 0 mesi
Lingue: Inglese
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