Bilingual Account Receivable Analyst

Descrizione del lavoro:

The Opportunity:

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain. We count on our people to make it happen.

At (COMPANY NAME), we're not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center (GSC) in Asia has partnered with Americas region to create a new GSC hub in the Americas based in Mexico City, Mexico and a dedicated GSC satellite center in Santos, Brazil.

These new locations are designed to enhance our customer experience by being even closer to them, facilitating multi-lingual and scalable talent availability, enable standardization of processes all while supporting our customers' growing needs.

As an Accounts Receivable Analyst, you will manage our collections process, and will have the opportunity to understand the overall Shipping industry.

We Offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

Energizing and pioneering, this is also an environment that keeps you motivated. You'll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.

We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
We value the diversity of our talent and will always strive to recruit the best person for the job. We're proud of that and we see it as a genuine source of strength for building high performing teams.

Key Responsibilities:

-Manage collections for our internal customer (countries, cluster, business unit).

-Perform customer-trends analysis, required payments and disputes resolution.

-Align processes with internal teams (such as: cash applications, invoicing, disputes management, sales, among others) to ensure a timely resolution of our customers' queries and issues.

-Maintain close contact with our customers via outbound telephone calls and other forms of communication to manage queries, requests, disputes, among others.

-Highlight potential risks on customers accounts and proactively have create action plans to mitigate said risks.

We are looking for:
-At least 2-3 years of experience in B2B (business-to-business) collections and/or order-to-cash processes .

-Previous experience in sales or customer service in call centers and/or as BPO (business process outsourcing) is preferred.

-Advanced English Level (oral and written) required

-Academic background in Finance, Accounting, commercial degrees or related fields.

-Proficient in MS Excel

-SAP experience is highly preferred

If you have been reading so far, we're glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now!

Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade!

Learn more about us

A.P. Moller-(COMPANY NAME) is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: https://www.(COMPANY NAME).com.

In our company, we value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

(COMPANY NAME) is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. (COMPANY NAME) is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@(COMPANY NAME).com