Italiano
Accedi
Registrati
Offerta
Lavoro > Lavoro > IT/Tecnologia > Regno Unito > Londra > Offerta 

Afternoon Tea Server, The Savoy

Azienda non indicata
Regno Unito  Londra, Regno Unito
IT/Tecnologia, Inglese
7
Visite
0
Candidati
Registrarsi

Descrizione del lavoro:

"Placing extraordinary people at the heart of memories made and stories told"

Job title: Afternoon Tea Server
Department: F&B, Thames Foyer
Inspired & supported by: Thames Foyer Manager and F&B Operations Leader
Salary: ú30,000 (including service charge)

Your purpose will be:
You are an ambassador for exceptional service that is the hallmark of The Savoy's food and beverage experience at the Thames Foyer where we have our breakfast and afternoon tea. Your warm personal attention makes guests feel unique and valued, and creates enduring memories.

You will be accountable for:
* Delivering a memorable and professional 5 star service experience
* Advising guests through enthusiastically sharing your knowledge about our F&B offering
* Delivering on all standards, policies and procedures to create memorable luxury guest experiences

Your key responsibilities & contribution will be:
* Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team
* Assisting guests regarding menu choices in an informative and enthusiastic way
* Taking reservations with all required details
* Boosting our revenue through upselling and other creative initiatives
* Sharing knowledge of offering, promotions, preparation, general hotel knowledge and Savoy stories
* Following all safety and sanitation and COVID policies when handling food and beverage

What you will need to do this role:
Essential:
* 1-2 years serving or hosting experience in a luxury hospitality environment
* Passion for and understanding of 5 star hospitality and what it takes to deliver it
* Empathetic with a talent for building rapport, and reading each guest's desired level of interaction
* Quick thinking, resourceful and able to solve problems 'in the moment'
* Ability to remain calm and courteous at all times
* Ability to work well under pressure in a fast paced and changing environment
* Able to work collaboratively as part of a team
* Willing to work in rotating shifts including weekends and public holidays
* Good knowledge of spoken and written English
* Rights to work in the UK
Desirable:
* Basic knowledge of a POS System
* Basic knowledge of Open table
* Industry related certifications (i.e. WSET)

Please note that we believe in flexibility and multi skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What's in it for you?
* Being part of The Savoy family - our culture is unique!
* We will trust, empower and develop you to fulfil your potential
* You will benefit from training and development opportunities
* We have regular social events
* Competitive Salary and benefits including pension and life assurance
* Laundry services & dry cleaning for uniform
* 31 days of holiday (including Public holidays)
* Colleague restaurant
* Colleague gym facility
* Employee assistance program
* Cycle to work scheme
* Savoy Hotel discount, and discounts in Accor hotels
* And last but not least you will get to work with a team of EXTRAORDINARY people
Advising guests through enthusiastically sharing your knowledge about our F&B offering. Delivering on all standards, policies and procedures to create memorable luxury guest experiences. Assisting guests regarding menu choices in an informative and enthusiastic way. Taking reservations with all required details. Boosting our revenue through upselling and other creative initiatives. Following all safety and sanitation and COVID policies when handling food and beverage. Please note that we believe in flexibility and multi skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues

Requisiti del candidato:

pos system, quick thinking, open table, initiatives, creative, solve problems, written english, spoken, building rapport, english, food and beverage, f&b, upselling, advising, safety, reservations, flexibility, industry standards, hospitality, empathetic, sanitation, serving, reading, changing environment, Computer System Administrator & Studio Assistant, Fox Online Digital Video Editor, Full Stack Developer & Freelancer & Contractor, Resident - Storage Management Engineer, Receptionist - State Farm Agent Team Member, System & Lab Maintenance Analyst, Smart Developer - Java Card, Multos, Chip Card, ISO, REMOTE, MySQL Database Country Sales Senior Manager, Database Architect & Big Data Administrator & SME & SQL Database Stores Administrator & ETL Developer, Website Coordinator & Sales Database Administrator

Provenienza: Web dell'azienda
Pubblicato il: 04 Dic 2022
Settore: Turismo / Albergo
Lingue: Inglese
Registrarsi
126.110 lavori e stage
in 143 Paesi
Registrati
Offerte salvate () Le tue candidature () Esci