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Customer Care Specialist Dutch - TheFork

Azienda non indicata
Spagna  Barcellona, Spagna
Ambiente, Olandese, Inglese

Descrizione del lavoro:

TheFork, part of (COMPANY NAME) group, is the leading online restaurants booking platform in Europe and Australia. We are present in +12 countries with 60 000 partners restaurant in a mission to bringing happiness through amazing dining experiences. Creator of a unique model that has disrupted the restaurant industry, we put innovation at the heart of our ambitious growth.
Thanks to TheFork (app/web), millions of diners can easily discover, book and pay the right restaurant at the right price, and thousands of restaurants owners benefits from our solutions to optimise reservation management, streamline operations and ultimately improve service and boost revenue.
We are looking for a Customer Care passionate about the restaurant industry to join our team based in Barcelona. If you love helping people and are positive, patient and cheerful, we want to meet you!
What you will do
To complete your mission, you will do:
* Answer to incoming requests via phone, email and chat.
* Assist our customers if they have questions about our electronic reservation book, our website or app.
* Put yourself in the customer's shoes and provide the most suitable answer or solution according to their specific needs.
Who you are
The ideal Customer Care Specialist has a native level of Dutch and is fluent in English. Speaking more languages is always welcome!
Are you open-minded and have a high level of communication skills? Do you care about customer needs and always try to make their experience unique and satisfactory, because you focus on quality and love getting things done? Do you enjoy working in a dynamic, fast-paced environment? Then this job is for you!
It also would be awesome if you have some technological knowledge and troubleshooting experience in a customer support environment or you have worked with Salesforce.
What can we Offer
* Competitive fixed salary
* Ticket Restaurant
* International working environment
* Compensation for practicing sports in any gym in Barcelona
* Interesting discount in private health insurance
* Dining and leisure area + terrace
* Coffee point on each floor with coffee and tea for free
* Well-being activities and benefits (massages, fresh fruit, free snacks, team building events, etc.)

Provenienza: Web dell'azienda
Pubblicato il: 29 Gui 2022
Settore: Internet / New Media
Lingue: Olandese, Inglese
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