Descrizione del lavoro:
Want to build a stronger, more sustainable future and cultivate your career? Join (COMPANY NAME)'s global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in (COMPANY NAME)'s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.
JOB PURPOSE AND IMPACT
The Customer Service Representative I will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.
Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
Execute customer service strategies.
Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
You will work under direct supervision and handle basic issues and problems, while referring more complex issues to higher-level staff.
Other duties as assigned
Requisiti del candidato:
Bachelor's degree in a related field or equivalent experience
Native level of french and fluent level of english
In return for your expertise and commitment, we will provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Interested? Then make sure to send us your CV and cover letter in English today.
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