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Client Success Associate - GTP

Azienda non indicata
Australia  Sydney, Australia
Stage, Cultura/Scienze Umane, Inglese
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Descrizione del lavoro:

What makes (COMPANY NAME) a great place to work?
We're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. In our collaborative and supportive culture, you'll make deep connections with colleagues, clients and the communities in which we live and work. You'll have the autonomy to get your work done with the flexibility you need to achieve your best.

About the role:
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every (COMPANY NAME) client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of (COMPANY NAME) services, and stimulating client engagement of products that are used by large client teams.

What you will do:
* Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their (COMPANY NAME) subscription, resulting in client satisfaction, retention, and growth
* Introduce (COMPANY NAME) services and capabilities to new clients and communicate value to decision makers
* Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their (COMPANY NAME) membership
* Collaborate with internal (COMPANY NAME) partners to overcome obstacles and maximize the value (COMPANY NAME) delivers to clients
* Conduct regular reviews of client book of business looking into performance and key client engagement metrics

What you will need:
* 6+ months relevant professional and/or internship experience
* Proven track record of success fueled by a passion for delighting clients
* Strong communication, collaboration, prioritization, critical thinking, and influencing skills
* Bachelor's or Master's degree preferred

What you will get:
* We offer a highly competitive rewards & benefits package
* Collaborative, team-oriented culture that embraces diversity
* Professional development and unlimited growth opportunities
#LI-MA2

Who are we?
At (COMPANY NAME), Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes (COMPANY NAME) a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal (COMPANY NAME) community and causes that matter to you.

The policy of (COMPANY NAME) is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

(COMPANY NAME) is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@(COMPANY NAME).com.

Job Requisition ID:87910

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

(COMPANY NAME) Applicant Privacy Link: https://jobs.(COMPANY NAME).com/applicant-privacy-policy

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Provenienza: Web dell'azienda
Pubblicato il: 24 Apr 2024
Tipo di impiego: Stage
Settore: Media / Pubblicità
Lingue: Inglese
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