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Working Student (f\/m\/d) - Human Capital Management: Customer Success

Azienda non indicata
Germania  Germania
Stage, IT/Tecnologia, Inglese

Descrizione del lavoro:

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do

* Analyse the cultural differences in our HXM MEE customer base to target and optimize the service portfolio:

* define the scope of the service portfolio to be analysed (HXM focus)

* identify representative customers in every region

* establish a structured interview guide

* interview at least 30-40 customers on service consumption

* Analyse the feedback and interview results

* Derive recommendations and establish improvement plan

* Present the results within the HXM Global Leadership meeting

What you bring

* English and German language skills necessary.

* Proficiency in Microsoft Office (Teams, Excel, Word and PowerPoint).

* Have an analytical, results-driven, and solution-oriented approach.

* Highly motivated and enthusiastic with the ability to learn quickly and work independently.

* Structured and organized approach to task management.

* Ability to work collaboratively across diverse teams and LOBs

Meet your team

The HCM team in MEE works closely with high-value customer to help them maximize their investment in the (COMPANY NAME) SuccessFactors (SF) suite.

Our Customer Success Managers/Partners strive to increase customer satisfaction and retention, by driving usage and adoption of our HCM solution - thereby safeguarding contract renewal.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a (COMPANY NAME) global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

#Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid #SAPGermanStudentsCareers

We build breakthroughs together

(COMPANY NAME) innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, (COMPANY NAME) has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At (COMPANY NAME), we build breakthroughs, together.

We win with inclusion

(COMPANY NAME)'s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At (COMPANY NAME), we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

(COMPANY NAME) is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with (COMPANY NAME) and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@(COMPANY NAME).com.

For (COMPANY NAME) employees: Only permanent roles are eligible for the (COMPANY NAME) Employee Referral Program, according to the eligibility rules set in the (COMPANY NAME) Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 393022 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time | Additional Locations: #LI-Hybrid

Requisition ID: 393022

Posted Date: Apr 23, 2024

Work Area: Customer Service and Support

Career Status: Student

Employment Type: Limited Part Time

Expected Travel: 0 - 10%

Eschborn, DE, 65760

Provenienza: Web dell'azienda
Pubblicato il: 24 Apr 2024
Tipo di impiego: Stage
Settore: ICT / Informatica
Lingue: Inglese
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