IT On-site Supporter (100%)

Descripción del puesto:

Are you excited by the opportunity to solve complex challenges, drive meaningful change, and work with a collaborative team that values innovation and continuous improvement?

Join our Technology On-Site team in Zurich, where we are looking for a proactive, customer-focused professional with strong problem-solving skills and a passion for delivering high-quality results.

What would your role be?

* Provide technical support for hardware infrastructure and software applications in end-user environments.
* Troubleshoot and resolve technical issues while offering guidance to internal clients across national and international locations.
* Manage and resolve tickets as part of Incident and Service Request Management processes.
* Assist in preparing IT equipment according to predefined workplace requirements.
* Support the setup and maintenance of multimedia installations in meeting rooms.
* Actively participate in employee workstation relocations, primarily in Zurich.
* Contribute to hardware lifecycle and inventory management processes.
* Ensure the availability and distribution of end-user IT materials globally, including inventory management.
* Collaborate on IT projects, rollouts, and operational tasks.
* Provide multimedia support for technical event management.

What are we looking for?

* Completed apprenticeship in IT or equivalent qualification.
* Strong experience in IT support, ideally within the financial services industry.
* Expertise in Microsoft Windows client environments and the Microsoft Office suite, with strong proficiency in Windows 11 and M365.
* Knowledge of networking, IP telephony, and printing systems.
* Familiarity with multimedia and conferencing systems used for presentations and virtual meetings.
* Flexibility to work outside regular service hours when needed and willingness to travel for short-term assignments at national and international offices.
* A service-oriented, analytical, and solution-focused approach, with the ability to adapt quickly to changing priorities.
* A motivated, trustworthy, and dependable team player who can also work effectively independently.
* Fluent in German and English; conversational French or any other language would be an advantage

What do we offer?

* Top Zurich location with collaboration spaces (including rooftop terraces) and free lunch.
* Friendly, diverse team in an open-office space.
* All the latest technology to help you excel and advance.
* Agile environment in how we think, the way we work and our trust for each other.
* Flat hierarchy with collaboration at all levels.
* Campus feeling and a collaborative spirit.

We are looking for talented people, not just a CV that ticks all the boxes. Even if you do not have absolutely everything we have asked for, if this role sounds like a good fit for you, we encourage you to apply.

Why Vontobel?

At Vontobel, you are building better futures for our clients and society, as well as for yourself. As a family-owned and publicly listed company with over 2,000 professionals based in 28 locations globally and headquartered in Zurich, we're committed to long-term thinking and sustainability.

Our diverse team values unique perspectives, and we hire individuals determined to deliver in a dynamic and changing world. Even if you don't meet all the criteria, we encourage you to apply if you're enthusiastic about the role.

Do you want to be Vontobel?

Thank you for applying to Vontobel. We will carefully review your application and will respond to you in a timely manner.

At Vontobel, we are an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

We value the many voices within our teams and are committed to creating an environment where everyone who wants to be part of our performance culture can be themselves. It is based on mutual respect and zero tolerance for any form of discrimination.

If you have any questions you can contact us through our contact form