Emplois chez Red Points
“Red Points busca un Customer Success Manager para gestionar clientes franceses, enfocado en retención, crecimiento de ingresos y adopción de producto. Requiere fluidez en francés, experiencia en gestión de relaciones y resolución creativa de problemas. Colaboración con equipos internos para maximizar el valor del cliente en la lucha contra falsificaciones y piratería.”
“Red Points busca un Investigador de OSINT para identificar y mitigar abusos de marca en línea, incluyendo falsificaciones y infracciones de marcas. El rol incluye investigación avanzada, compras encubiertas y elaboración de informes detallados con evidencia para acciones legales y procesos de retirada. Requiere habilidades analíticas, experiencia en OSINT y comunicación con clientes.”
“Red Points busca una persona para trabajo administrativo de copiar y grabar datos en una plataforma web de CRM. Requiere habilidad con atajos de teclado y alta concentración. Ideal para estudiantes. 28 horas semanales, turnos de tarde y fines de semana rotativos. Festivos trabajados y pagados aparte.”
“Red Points seeks a strategic Service Delivery Manager to lead post-sales service lifecycle. The role involves collaborating with Customer Success Managers, overhauling onboarding processes, implementing QA standards, and optimizing service delivery. The ideal candidate should have a technical mindset and experience in SaaS products, with a focus on client success and process improvement.”
“Junior Machine Learning Engineer at Red Points. Work on AI systems for brand protection, using computer vision, NLP, and structured data. Research and implement ML solutions, build production-ready models, and collaborate with data engineers. Impact millions of links across thousands of customers.”
“Customer Support Specialist at Red Points. Address customer inquiries, solve issues, escalate when needed. Collaborate with teams to resolve technical problems. Understand and articulate product features. Gather feedback for product improvement. Create self-service resources. Ensure positive customer experience.”
“IT Support Specialist role in Barcelona. Responsible for technical support, hardware/software troubleshooting, managing tools like ServiceDesk, Google Suite, and Active Directory. Collaborate on IT strategies, network management, and event support.”
“Red Points seeks an Enforcement Specialist to join their operational team. The role involves detecting and removing counterfeit products and IP infringements online. This entry-level position offers the opportunity to become an expert in Brand Protection within a fast-moving environment. Responsibilities include enforcement tasks, data integrity, process adherence, and performance measurement.”
“Red Points seeks a Receptionist/Office Manager in Barcelona. You'll be the face of Red Points, managing office facilities, maintaining common spaces, handling incoming calls, and supporting event planning. Full-time role with a focus on professionalism, efficiency, and team support.”
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