Training Coordinator

Description du poste:

Since 1828, Guerlain has been dedicated to creating absolute Beauty and transmit a more beautiful world. To reveal wonders - through the craft of exceptional products, but also through the development of exceptional and audacious talents.
We run a transformation at a fast pace and are onboarded on the accelerating elevation journey that will lead us to the clear destination of being the most iconic high perfumery and high cosmetic house in image and products, above the competition, the most exclusive one.

Reporting to the Retail & Education Manager, in a context of business growth and transformation, Guerlain training Coordinator embody perfectly the values of Maison Guerlain and plays a crucial part to define country training strategy for the country distribution and driving initiatives to enhance the Knowledge and skills of Retail Teams within the country. Content strategy has to be defined in alignment with local objectives, plan training calendars and implement deployment strategies while establishment KPIs to measure training effectiveness and manages Guerlain Trainers.
Profile Excellent grooming, matching Brand DNA with high sense of luxury and service Strong experience in the cosmetic industry Result-oriented with a Retail mindset Excellent communication skills, client engagement (e.g. storytelling skills) Curious, open-minded, positive, and detail oriented Advanced understanding of training methods Strong experience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus) Office (Power Point, Word and Excel) Italian & English speaking, French is a plus Workplace - Milan (travelling frequently across Italy, at least 40% of the time)