“(COMPANY NAME) seeks a Customer Care Tooling Specialist to optimize Zendesk, Zapier, and Airtable for customer service teams. The role involves designing workflows, automating processes, and integrating new tools. Candidates should have 2+ years of experience with Zendesk, strong analytical skills, and a passion for automation. Benefits include competitive compensation, equity, health coverage, parental leave, and relocation support. The role requires in-person work 3 days a week near company hubs.”