Customer Service French Speaker . Temporal

Descripción del puesto:

We are looking for a Customer Service Specialist to maintain our data bases for French market. If you want to play a key role in a multicultural, dynamic and committed fun team this is a great opportunity. Essential Functions Update reference databases with new products and changes in the French market ensuring quality of the data: Classify products, standardize and group data following the company hierarchies and business rules. Identify required changes to the existing reference file. Work together with Local offices to identify when and how to correct inaccurate data, delete data, or add new entries to make the reference files more complete. Identify and resolve routine exceptions and issues. Perform quality control of maintained data and apply corrections as required. Maintain documentation of processes and procedures. Skills & other requirements: High level of French and good level of English. Valuable experience maintaining and updating databases. High school graduate or equivalent. Highly organized with experience of working accurately to tight deadlines. Excellent and professional communication skills (telephone and email). Experience working for multi-national corporations is an advantage