IT Support Intern

Descripción del puesto:

We are looking for an IT Support Intern to join our international team in Milano - Segrate. Are you looking for an exciting internship in a multinational company? You will take on new challenges and tasks in a dynamic, international environment!
In this role, you will provide first-level IT support (Level 1 Help Desk) to local users, assisting with their day-to-day IT needs and troubleshooting common technical issues. You will also gain hands-on experience and learn how a modern corporate IT environment operates in practice.

Role Description & Responsibilities

During the internship, you'll have the opportunity to:
* Help with the setup, configuration and maintenance of the local IT environment according to corporate standards
* Assist in the deployment, replacement, and renewal of end-user devices and systems
* Handle IT support tickets and assist with issue resolution
* Contribute to the creation and maintenance of technical documentation and IT procedures.
* Assist in managing and implementing local IT infrastructure (LAN, Server&Storage, Audiovisual)
* Work on IT operations in Italy, while providing additional support to users across the EUROMED region
* Support hands-on IT activities, including server racking, desk wiring, and meeting room setup.

Qualifications

* High school diploma in Information Technology, Computer Science, or a related technical field (e.g., Perito Informatico)
* Basic understanding of Operating Systems (Windows Client/Server; Linux/macOS is a plus)
* Knowledge of Italian and English proficiency at B2 level or above
* Interest and knowledge in network infrastructure and IT processes
* Curiosity and eagerness to learn how IT systems are managed in a global company
* Hands-on attitude and willingness to support both digital and physical IT tasks

What's in it for you

* An international and diverse working environment
* Monthly reimbursement and lunch tickets
* Hybrid work policy
* Fresh fruits and free beverages

Interested? Click on "Apply" to upload your application documents