Data Centre Technician - Trainee Program (Cyberjaya)

Descripción del puesto:

Minimum Requirements

* Minimum education: Sijil Pelajaran Malaysia (SPM) or equivalent.
* Strong English communication skills, both written and verbal.
* Must be available for the full 12-week program, as attendance and participation throughout are essential for training and performance evaluation.
* Must have the legal right to work in Malaysia. Visa sponsorship is not available for this role.

Essential Capabilities and Requirements

* Basic understanding of computer hardware and technology concepts.
* Basic understanding of mathematical and computational concepts.
* Interest in technology and a desire to build a career in data centre operations.
* Ability to learn technical concepts and follow documented procedures accurately.
* Ability to lift up to 20 kg, climb ladders, and work in confined spaces, as required.
* Ability to work a rotating 24/7 roster, including weekends, night shifts, and public holidays.
* Access to reliable transportation for travel to data centres

Requerimientos del candidato/a:

Data Centre Operations & Hardware Support
* Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
* Assist with server deployments, hardware upgrades, and component replacements.
* Perform basic break/fix tasks following approved procedures and escalation guidelines.
Network Installation & Cabling
* Install, label, organise, and maintain copper and fibre cabling infrastructure.
* Assist with network equipment installations and physical infrastructure modifications.
* Verify cable integrity and support connectivity validation activities.
* Develop an understanding of networking fundamentals and data centre communication standards.
Ticket Management & Operational Support
* Monitor and respond to assigned work through approved ticketing systems.
* Accurately document completed work, incidents, changes, and troubleshooting activities.
* Follow service level agreements (SLAs), operational procedures, and escalation processes.
* Escalate issues requiring advanced technical support.
Inventory & Asset Management
* Receive, track, audit, stage, and ship equipment.
* Maintain accurate inventory and asset records.
* Support warehouse, logistics, and material handling activities.
Safety, Security & Compliance
* Follow all Standard Operating Procedures (SOPs) and Methods of Procedure (MOPs).
* Use appropriate personal protective equipment (PPE) and follow site-specific safety requirements.
Learning & Development
* Actively participate in training, development, and certification opportunities.
* Build foundational knowledge in server hardware, networking, Linux, infrastructure operations, and cloud technologies.

Anticipated Start Date: November/December 2026 (to be confirmed)
Location: Cyberjaya Malaysia