Emplois chez Intercom

“Intercom busca un Technical Recruiter para unirse a su equipo de adquisición de talento, enfocado en contratar profesionales técnicos para desarrollar su IA Fin. Requisitos: 2+ años en reclutamiento técnico, experiencia en Irlanda, habilidades de sourcing y comunicación. Ofrece salario competitivo, equity, beneficios como seguro médico, pensión, flexibilidad y oficina híbrida.”

“Intercom seeks a Technical Recruiter for a 12-month contract in Dublin to hire engineering talent for Fin, their AI customer service agent. Role involves sourcing, screening, and managing candidate pipelines, partnering with hiring managers, and ensuring a seamless hiring process. Requires 2+ years in technical recruiting, strong sourcing skills, and hybrid work (3 days onsite). Competitive salary, equity, and benefits included.”

“Account Executive role in Dublin for Intercom, selling AI customer service solutions (Fin AI agent + Helpdesk Suite) to EMEA SMB customers. Requires 2+ years B2B SaaS sales experience, fluent French, and skills in prospecting, demos, and deal closure (20k-250k ARR). Competitive salary, equity, and benefits including hybrid work policy.”

“Intercom seeks a Staff Product Engineer for their Growth team to lead technical strategy, build scalable systems, and mentor engineers. Role involves hands-on development, cross-functional collaboration, and driving self-serve revenue growth. Ideal candidate has SaaS experience, leadership skills, and expertise in distributed systems.”

“Intercom seeks an AI Platform Engineer to transform their engineering org into an AI-first environment. The role involves building AI-driven automation, enhancing developer experience with AI tools, optimizing codebases, and fostering AI adoption across teams. Ideal candidates have strong engineering experience, AI toolchain familiarity, and a focus on developer productivity and enablement.”

“Intercom seeks a Tax Manager to join their Finance team in Europe, focusing on EMEA operations. The role involves tax accounting, compliance, indirect tax management, and process innovation using AI tools. The ideal candidate has 5+ years of multinational corporate tax experience, strong communication skills, and a growth mindset. Intercom offers competitive benefits, hybrid work policy, and a commitment to diversity and equal opportunity.”

“Intercom seeks a Growth Data Scientist in Dublin to improve trial activation and commercial performance. The role involves analyzing data, measuring outcomes, and partnering with product, design, and engineering teams. Requires 2+ years of experience in data science, strong SQL skills, and excellent communication. Offers competitive salary, equity, benefits, and a hybrid work policy.”

“Intercom seeks a Growth Marketing Manager for startups. The role involves strategic planning, content creation, acquisition, experimentation, and cross-functional collaboration. Requirements include 4+ years in B2B SaaS growth marketing, SQL skills, and familiarity with startup ecosystems. Benefits include competitive salary, equity, health insurance, and flexible work policies.”

“Intercom seeks an Engineering Manager for their AI Platform team. The role involves leading a senior engineering team, contributing to production code, and supporting AI product development. Ideal candidates have experience in engineering management, strong technical judgment, and a curiosity for AI. The position offers competitive benefits, hybrid work policy, and opportunities to grow in the AI field.”

“Intercom seeks an Account Executive for Emerging AI Products to drive the sales of their new Sales Agent product. The role involves full-cycle sales, customer engagement, and collaboration with product and marketing teams. Ideal candidates have SaaS sales experience, consultative selling skills, and adaptability in fast-paced environments. Benefits include competitive salary, equity, health insurance, flexible PTO, and a hybrid work policy.”

“Intercom seeks a French-speaking Strategic Customer Success Manager to partner with large customers, guiding them through AI-driven customer service transformation with Fin. Responsibilities include building trusted relationships, process mapping, and driving measurable outcomes. Requires 8+ years of experience in customer-facing roles, strong technical acumen, and fluency in French. Offers competitive salary, equity, benefits, and hybrid work policy.”

“Intercom seeks a French-speaking Strategic Customer Success Manager to guide large customers through AI-driven customer service transformation. The role involves partnering with C-suite leaders, gathering requirements, and driving measurable outcomes. Candidates need 8+ years of experience in customer-facing roles, strong technical acumen, and fluency in French. Intercom offers competitive benefits, a hybrid work policy, and a focus on diversity and inclusion.”

“Intercom seeks a Strategic Customer Success Manager to partner with large customers, guiding them through AI-driven customer service transformation with Fin. Responsibilities include building trusted relationships, gathering requirements, and driving measurable outcomes. Requires 8+ years of experience in customer-facing roles, strong technical acumen, and excellent communication skills. Offers competitive salary, equity, benefits, and hybrid work policy.”

“Intercom seeks a Strategic Customer Success Manager to partner with large customers, guiding them through AI-driven customer service transformation with Fin. Responsibilities include building trusted relationships, gathering requirements, and driving measurable outcomes. Requires 8+ years of experience in customer-facing roles, strong technical acumen, and excellent communication skills. Offers competitive salary, equity, benefits, and hybrid work policy.”

“Intercom seeks an Account Executive for Emerging AI Products to drive Sales Agent, a new AI-powered sales solution. The role involves full-cycle sales, customer discovery, and collaboration with product and marketing teams. Ideal candidates have SaaS sales experience, consultative selling skills, and adaptability in fast-paced environments. Benefits include competitive salary, equity, health insurance, and flexible work policies.”

“Intercom seeks a Deal Desk Manager to support global sales teams, improve processes, and manage contracts. The role requires 2-4 years of experience in deal desk or related functions within SaaS or AI, strong problem-solving skills, and proficiency in Microsoft Excel and Salesforce. The company offers competitive benefits, a hybrid work policy, and a focus on diversity and inclusion.”

“Intercom seeks a French or German-speaking Sales Development Coordinator for a 6-month fixed-term contract. The role involves engaging prospects, conducting research, and supporting sales teams. Ideal for early-career professionals with strong communication skills and interest in technology, AI, and customer experience. Benefits include competitive salary, equity, health insurance, and flexible work policies.”

“Intercom seeks a Forward Deployed Software Engineer to bridge customer needs and product innovation. The role involves hands-on work with strategic customers, shaping product direction, and delivering high-impact solutions. Candidates should have a strong engineering background, experience with SaaS products, and proficiency in high-level programming languages. The position offers a competitive salary, equity, and a hybrid work policy.”

“Intercom seeks a Business Development Representative to drive revenue growth by engaging prospects, generating pipeline, and delivering exceptional customer experiences. The role involves strategic account targeting, expert prospecting, and cross-functional collaboration. Ideal candidates have a strong desire to build a career in sales, with experience in enterprise accounts and a growth mindset. Intercom offers a hybrid work policy, comprehensive benefits, and a commitment to diversity and equal employment opportunities.”

“Intercom seeks a French or German-speaking Business Development Representative to drive revenue growth. The role involves prospecting, engaging with customers, and generating pipelines. Ideal candidates have sales experience, fluency in English and French or German, and a growth mindset. Benefits include competitive salary, equity, comprehensive health coverage, and flexible PTO. Hybrid work policy with at least three in-office days per week.”

“Intercom seeks a Staff AI Analyst to join their AI Group. The role involves analyzing and understanding AI features, conducting data analysis, and creating visualizations. Candidates should have 5+ years of analytics experience, strong data wrangling skills, and excellent storytelling abilities. The position offers competitive salary, equity, benefits, and a hybrid work policy.”

“Intercom seeks a Deal Desk Manager to support global sales teams, improve processes, and manage contracts. Requires 2-4 years of experience in Deal Desk or related functions within SaaS or AI. Strong problem-solving skills, autonomy, and collaboration are essential. Offers competitive salary, equity, benefits, and a hybrid work policy.”

“Intercom seeks a People Systems Analyst to manage their HRIS platform (Workday), ensuring data integrity and system reliability. The role involves collaborating with stakeholders, providing technical support, and implementing system enhancements. Responsibilities include HRIS management, user support, reporting, compliance, training, and system upgrades. The ideal candidate has 3+ years of Workday administration experience, strong HR process knowledge, and excellent communication skills. Intercom offers a competitive salary, equity, benefits, and a hybrid work policy.”

“Intercom seeks a People Systems Analyst to manage their HRIS platform (Workday), ensuring data integrity and system reliability. The role involves collaborating with stakeholders, providing technical support, and implementing system enhancements. Responsibilities include HRIS management, user support, reporting, compliance, training, and system upgrades. The ideal candidate has 3+ years of Workday administration experience, strong HR process knowledge, and excellent communication skills. Intercom offers a competitive salary, equity, benefits, and a hybrid work policy.”

“Intercom seeks a People Systems Analyst in Berlin to manage their HRIS platform (Workday), ensuring data integrity and system reliability. The role involves collaborating with stakeholders, providing technical support, and implementing system enhancements. Candidates should have 3+ years of Workday administration experience, strong HR process knowledge, and excellent communication skills. Intercom offers a competitive salary, hybrid work policy, and a focus on diversity and inclusion.”

“Intercom seeks an iOS Engineer to shape and accelerate their mobile Messenger strategy. The role involves end-to-end problem-solving, collaborating with cross-disciplinary teams, and building high-quality iOS code using Swift. The position offers competitive salary, equity, benefits, and a hybrid work policy. Candidates need 2+ years of iOS experience, knowledge of Objective C or Swift, and a published app on the App Store.”

“Intercom seeks an iOS Engineer to shape their mobile Messenger strategy. The role involves end-to-end problem-solving, collaborating with cross-disciplinary teams, and building high-quality iOS code using Swift. The company offers a competitive salary, equity, benefits, and a hybrid work policy. Candidates need 2+ years of iOS experience, knowledge of Objective C or Swift, and a published app on the App Store.”

“Intercom seeks a Principal Product Marketing Manager to lead AI customer service product messaging. The role involves shaping market narratives, collaborating with product and sales teams, and creating high-impact marketing assets. Ideal candidates have B2B product marketing experience, strong communication skills, and a passion for AI technology. Intercom offers competitive benefits and a hybrid work environment.”

“Intercom seeks a Staff Data Scientist to join their Research, Analytics & Data Science team. The role involves partnering with GTM teams, designing data pipelines, building models, and driving data-driven decisions. Requirements include 5+ years of experience, excellent SQL and statistical skills, and strong communication. Benefits include competitive salary, equity, health insurance, flexible holidays, and a hybrid work policy.”

“Intercom seeks a Staff Data Scientist to join their Research, Analytics & Data Science team. The role involves partnering with GTM teams, developing product success metrics, building data pipelines, and influencing strategy through data-driven insights. Candidates should have 5+ years of experience, excellent SQL skills, and strong communication abilities. Benefits include competitive salary, equity, health insurance, flexible holidays, and a hybrid work policy.”

“Intercom seeks a Group Web Product Manager in Berlin to lead their web presence, including intercom.com and fin.ai. The role involves managing 4 PMs, driving performance, and innovating web experiences. Requirements include hands-on leadership, attention to detail, and strong communication skills. Benefits include competitive salary, hybrid working, and generous paid time off.”

“Intercom seeks a Security GRC Analyst in Dublin to advance security governance, risk, and compliance. The role involves developing policies, monitoring controls, and managing risk registers. Experience with cloud security, AWS, and frameworks like ISO/IEC 27001 and NIST is required. Benefits include competitive salary, equity, health insurance, and flexible work policies.”

“Intercom seeks a Staff Product Manager for Web Growth in Berlin. The role involves owning web growth strategy, analyzing performance, and driving outcomes for intercom.com and fin.ai. The ideal candidate has experience in web growth, is deeply analytical, and can mentor other PMs. Intercom offers a competitive salary, hybrid working, and a focus on growth and innovation.”

“Intercom seeks a Staff Forward Deployed Engineer to work directly with strategic customers, helping them adopt Fin, Intercom's AI agent for customer service. The role involves understanding business challenges, building solutions, and collaborating with various teams. Ideal candidates have experience in SaaS products, autonomous decision-making, and strong communication skills. The position offers a competitive salary, equity, benefits, and a hybrid work policy.”

“Intercom seeks a Technical Recruiter for a permanent or 12-month contract to hire talent for their AI-driven customer service platform. The role involves sourcing, screening, and engaging candidates, partnering with hiring managers, and using data-driven insights to improve recruiting strategies. Candidates should have 2+ years of technical recruiting experience, strong sourcing skills, and excellent communication abilities. The position offers a competitive salary, annual bonus, equity, and hybrid working.”

“Intercom seeks an Account Executive for Small Business in Dublin, Ireland. Drive new business growth with SMB customers, managing the full sales cycle. Experience in B2B SaaS, strong discovery, and demo skills required. Competitive salary, equity, benefits, and hybrid work policy.”

“Intercom seeks a Principal Product Marketing Manager to lead positioning and messaging for AI customer service products. The role involves working with product, engineering, and sales teams to translate complex AI technology into customer-friendly narratives. Responsibilities include creating marketing assets, driving launches, and ensuring cross-functional alignment. The ideal candidate has B2B product marketing experience, strong writing skills, and a deep interest in AI technology. Intercom offers competitive benefits and a hybrid work policy.”

“Intercom seeks a Machine Learning Scientist to join their AI Customer Service team. The role involves identifying ML opportunities, researching algorithms, and collaborating with product and design teams. Requirements include 1-3 years of ML experience, intermediate programming skills, and a strong theoretical foundation in stats and ML. Benefits include competitive salary, equity, health insurance, flexible PTO, and a hybrid work policy.”

“IT Operations Specialist 1 role at Intercom in Dublin for hands-on IT support, onboarding, and troubleshooting in a Mac-heavy environment. Requires experience with MDM platforms (Jamf, Okta, Intune), ticketing systems, and hardware setup. Competitive salary, equity, and benefits included. Hybrid work policy with 4 days in-office minimum.”

“Intercom seeks an experienced Software Engineer to join their Berlin team, building AI-powered customer service solutions. Role involves developing scalable backend/frontend systems, mentoring engineers, and collaborating with cross-functional teams. Requires 2+ years of SaaS experience, expertise in high-level programming languages, and distributed systems knowledge. Competitive salary, hybrid work, and equity offered.”

“Intercom busca un Engineering Manager para liderar un equipo en Berlín, enfocado en desarrollar una solución de ticketing de próxima generación. Se requiere experiencia en gestión de equipos técnicos, colaboración con product y diseño, y mentalidad de crecimiento. Ofrece salario competitivo, acciones, beneficios como seguro médico, vacaciones flexibles y apoyo al desarrollo profesional en un entorno híbrido.”

“Intercom busca un Engineering Manager para liderar el equipo Self-Serve en Growth Engineering, enfocado en sistemas de compra, uso y pago autónomos para clientes. Requiere experiencia en gestión de equipos de ingeniería, product-led growth y experimentación. Ofrece salario competitivo, equity, beneficios como seguro médico, flexibilidad híbrida (3 días oficina) y cultura de innovación con IA.”

“Intercom seeks an Engineering Manager to lead the Self-Serve team, driving product-led growth for AI customer service solutions. Role involves managing engineers, optimizing sign-up/onboarding, and collaborating with cross-functional teams. Requires 3+ years in engineering management, experience in rapid experimentation, and a focus on measurable business impact in a high-tempo SaaS environment.”

“Intercom seeks a Staff Product Engineer to lead backend/frontend development, mentor teams, and shape technical strategy. Role involves hands-on coding, architecture, and cross-functional collaboration with product/design teams. Requires 2+ years in team leadership, distributed systems experience, and expertise in high-level programming languages. Offers hybrid work, competitive salary, equity, and generous benefits.”

“Intercom busca Product Engineer con 2+ años de experiencia en desarrollo de SaaS, especializado en Ruby y sistemas distribuidos. Trabajarás en equipos multidisciplinarios construyendo soluciones de IA para servicio al cliente, con despliegues frecuentes y mentoría de otros ingenieros. Ofrecen salario competitivo, bonos, equity, flexibilidad híbrida y beneficios familiares.”

“Intercom busca un líder para gestionar un equipo de Relationship Managers en EMEA, enfocado en expansión y retención de clientes con su solución de IA para servicio al cliente (Fin). Requiere experiencia en gestión de equipos de ventas, desarrollo de talento y estrategia comercial. Ofrece salario competitivo, equity, beneficios flexibles y políticas de diversidad e inclusión.”

“Intercom busca un Principal Engineer para liderar iniciativas estratégicas en desarrollo de software, incluyendo arquitectura técnica, mentoría de equipos y colaboración con product managers. Requiere experiencia en sistemas distribuidos, liderazgo técnico y dominio de lenguajes como Ruby o Python. Ofrece salario competitivo, bonos, equity, beneficios flexibles y cultura híbrida.”

“Intercom busca un Account Manager para su equipo de MidMarket en EMEA, con 5+ años en ventas B2B SaaS. Responsable de gestionar pipeline, renovaciones y relaciones con clientes, usando habilidades consultivas y conocimiento de IA. Ofrece salario competitivo, equity, beneficios flexibles y trabajo híbrido (3 días oficina).”

“Intercom seeks an experienced Mid-Market Account Manager to drive revenue growth, manage renewals, and build long-term customer relationships in EMEA. The role requires 5+ years in B2B SaaS sales, consultative selling, and AI/product fluency. Competitive salary, equity, and benefits include flexible PTO, pension, health insurance, and hybrid work policy (3 days in-office).”

“Intercom seeks a Mid-Market Account Manager (German-speaking) to drive revenue growth, manage renewals, and build long-term customer relationships in EMEA. Requires 5+ years in B2B SaaS sales, consultative selling, and cross-functional collaboration. Competitive salary, equity, and benefits including flexible PTO, pension, and health insurance.”