Night Audit (m/f/d)

Description du poste:

Who We Are…
We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

The venue…
SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping.
The role...
At Soho House the Night Audit performs end-of-day accounting tasks and overnight front desk duties. He assists late-night guests, process check-ins and check-outs, and address other customer requests. He also audits, reconciles, and balances daily financial activities.
Responsibilities...
* Check in guests, answer phones and take reservations
* Respond to guest complaints, requests and emergencies
* Process invoices, post checks to vendors and distribute employee checks
* Reconcile accounts
* Balance the cash drawer and log receipts
* Investigate and resolve out-of-balance accounts
* Keep accurate financial records and ledgers
* Help prepare for forecasts and audits
* Coordinating with other departments to ensure smooth operations and guest satisfaction
* Handling guest requests and complaints in a timely and professional manner
* Ensuring compliance with hotel policies and procedures, as well as legal and safety regulations
Maintaining a clean and organized front desk area
Benefits...
* 2 paid 'Volunteer Days' per calendar year (to support charitable causes).
* Soho Friends Membership
* Monthly movie screenings in the in-house cinema with current movies
* Monthly workout opportunities (including inter-departmental).
* Weekly Yoga/Pilates classes
* 50% discount on our Cowshed products
* Discounts with external providers (corporate benefits)
We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.

Opportunities for all…
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business