Junior CRM and Marketing Automation Manager

Description du poste:

About the job

At Nutricia, we believe great customer communication is about much more than sending emails. It's about understanding customer needs, building meaningful journeys, and using data and technology to create relevant experiences. We're looking for someone who enjoys working at the crossroads of marketing, data, and digital tools. If you're curious, hands-on, and like seeing the direct impact of your work, we'd love to meet you.

What you'll be doing

* Managing CRM and Marketing Automation activities across Nutricia brands.
* Creating, launching, and optimizing email and customer journey campaigns.
* Working with customer databases, segmentation, and contact management.
* Supporting integrations between websites and our Marketing Automation platform.
* Testing data flows and identifying opportunities to improve processes and customer experience.
* Collaborating with Marketing, Digital, IT, Legal teams, agencies, and external technology partners.
* Ensuring CRM activities comply with GDPR and data privacy requirements.
* Monitoring campaign performance and turning data into actionable recommendations.
* Exploring new technologies, including AI tools, to make our work smarter and more effective.

 
You'll likely be a great fit if you:
* have worked with a Marketing Automation or CRM platform,
* understand customer journeys, segmentation, and email campaigns,
* enjoy working with data and solving problems,
* can comfortably coordinate multiple projects and stakeholders,
* pay attention to details and like making things work smoothly,
* are proactive and willing to take ownership of your work,
* feel comfortable communicating in English.

It would be great if you also have

* experience with iPresso or a similar platform,
* exposure to website integrations and data flows,
* basic HTML knowledge,
* experience in a regulated industry such as healthcare, pharma, or FMCG,
* curiosity about AI and how it can support marketing and automation activities." descriptionHeader="

At Nutricia, we believe great customer communication is about much more than sending emails. It's about understanding customer needs, building meaningful journeys, and using data and technology to create relevant experiences. We're looking for someone who enjoys working at the crossroads of marketing, data, and digital tools. If you're curious, hands-on, and like seeing the direct impact of your work, we'd love to meet you.

What you'll be doing

* Managing CRM and Marketing Automation activities across Nutricia brands.
* Creating, launching, and optimizing email and customer journey campaigns.
* Working with customer databases, segmentation, and contact management.
* Supporting integrations between websites and our Marketing Automation platform.
* Testing data flows and identifying opportunities to improve processes and customer experience.
* Collaborating with Marketing, Digital, IT, Legal teams, agencies, and external technology partners.
* Ensuring CRM activities comply with GDPR and data privacy requirements.
* Monitoring campaign performance and turning data into actionable recommendations.
* Exploring new technologies, including AI tools, to make our work smarter and more effective." workFromHome="Hybrid