Team Lead - Offer Management - (m/f/d)

Description du poste:

The Team Lead - Offer Management is responsible for leading a team delivering end-to-end quotation and offer support for Siemens Smart Infrastructure (SI B) Germany. The role ensures the timely, accurate, and compliant preparation of customer offers while acting as a key interface between GBS and business stakeholders. In addition to operational leadership, the role drives process excellence, team development, and continuous improvement initiatives that support business growth and customer satisfaction.
Key Responsibilities
* Lead, coach, and develop a team of Offer Management professionals.
* Ensure high-quality and timely preparation of commercial offers and quotations in line with customer and business requirements.
* Act as the primary contact for SI B Germany stakeholders, fostering strong business relationships and ensuring high service quality.
* Coordinate complex and strategic offers, providing guidance and support to the team when required.
* Monitor operational KPIs, workloads, service levels, and productivity, implementing corrective actions where necessary.
* Drive standardization, digitalization, and continuous improvement initiatives to increase efficiency and scalability.
* Identify process improvement opportunities and collaborate with business partners on implementing sustainable solutions.
* Manage escalations, risks, and stakeholder expectations in a professional and customer-oriented manner.
* Support talent development, succession planning, and knowledge management within the team.
Qualifications & Skills
* Proven experience in Offer Management, Sales Administration, Commercial Operations, or a comparable business support environment.
* Strong leadership, communication, and stakeholder management skills.
* Ability to manage multiple priorities in a dynamic and customer-focused environment.
* Strong analytical and problem-solving capabilities with a continuous improvement mindset.
* Experience working in an international and cross-functional environment.
Language Requirements
* German (minimum C1 level) required for daily communication with SI B Germany stakeholders, participation in business discussions, and handling customer-related documentation.
* English (minimum B2/C1 level) required for collaboration within the international GBS organization and participation in global initiatives.
Success Factors
The successful candidate combines strong people leadership with commercial understanding, business partnership capabilities, and a customer-centric mindset. They build trust with SI B Germany stakeholders, develop a high-performing team, and continuously improve the quality and efficiency of offer management services.
What is Siemens offering beyond great career opportunities?
More time to rest
* Up to 33 days of vacation (5 weeks of holiday + up to 8 extra days from the benefits budget).
* The option to take unpaid leave for rest or travel.
Flexibility and home office
* Flexible working hours and the ability to work from home, with a contribution towards home office expenses.
Individual benefits budget
* Personal budget of at least CZK 34,000 to buy selected benefits from categories finance, wellbeing and health.
My finance
* Contributions towards pension and/or life insurance and/or DIP (a long-term investment product) from your benefits budget.
* Employee stock ownership plan - share in the company's success.
My wellbeing
* Cafeteria system from the benefits budget.
* Meal e-vouchers paid by Siemens
* Company nursery in Prague and Ostrava to support working parents.
* Exclusive employee offers and discounts.
My health
* Discounted MultiSport card.
* The option of access to premium healthcare and crisis support (e.g., psychological counseling).
Siemens is committed to creating a workplace where diverse perspectives are valued and every employee has the opportunity to succeed and belong. We actively encourage applications from people of all backgrounds, experiences, and identities.
We believe that diverse teams drive innovation and better solutions for our customers and society. We're committed to building an inclusive culture where you can bring your whole self to work