Business Development Manager

Description du poste:

Job Description

Are you an experienced Business Development professional looking for a new challenge?
Have you got experience in Air, LCL & Ocean sales with a drive to deliver on new customer development?
Can you develop and execute complex solutions for customers?
At (COMPANY NAME) we have a vision that's larger than the ocean: to be a true integrator of logistics connecting and simplifying our customers' supply chain through global end-to-end solutions. We count on our people to make it happen. 

What We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment.
You will get to focus on creating valuable relationships with new customers and work with highly professional teams in an environment where you will be valued, recognised, and well rewarded.
You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Job Purpose
The Business Development Manager (BDM) is a commercial customer facing role that has overall responsibility for the commercial and financial development of new client customers portfolio, within a defined segment, through promoting and selling (COMPANY NAME)'s extensive logistics and services solutions. The BDM will play an active role in managing and expanding a personal customer portfolio as a function of business needs.

The purpose of the role is to deliver planned levels of business from new direct accounts, with a clear focus on strategically aligned trade lanes and products. The focus on new acquisitions will be on import & export trade lanes.

THIS ROLE CAN BE HOME-BASED ANYWHERE ACROSS THE UK
Responsibilities
New Customer Development
* Accountable for the delivery of the (COMPANY NAME) Air, LCL & Ocean Logistics and Services volume targets from a new customer portfolio through the sale of (COMPANY NAME) product solutions and focus on selected trade lanes, and effective Book of Business management
* Accountable for developing and executing complex solutions for identified customer pain points and collaborating with all relevant product owners to ensure meeting customer expectations.
* Accountable for ensuring that contracts/ agreements/ SOP's for all customers within the portfolio comply with guidelines, are comprehensively documented, maintained and appropriately communicated to all relevant (COMPANY NAME) L&S parties.
Creating and Executing Customer growth strategies
* Accountable for creating and maintain customer strategies with a clear focus on pains and needs aligned with (COMPANY NAME) products and services and predefined trade lanes
* Accountable for identifying of and pursuit of potential customers in line with the vertical direction and strategy
* Accountable for the "Upselling" process within the assigned territory, whereby 'Non Controlled' shippers and network derived sales leads are comprehensively pursued
'Ways of Working'
* Accountable for ensuring that commercial processes, guidelines, tools, and procedures are adopted without exception.
* Accountable for ensuring that the CRM Open sales pipeline is sufficiently robust to ensure delivery of required Closed Won targets, whilst simultaneously ensuring an adequately strong platform for delivering result performance in the coming financial result period
* Accountable for ensuring that periodically introduced sales campaigns to drive focused development of the Sales portfolio are executed within the territory scope
* KPIs and objectives agreed on an annual basis in conjunction with direct manager
Person Specification:
* Experience in a customer facing commercial role, ideally within the logistics industry
* A high level of understanding of logistics and forwarding products, solutions and terminology, in the local market
* Proven track record of targeting, pursuing and winning opportunities, through both personal and collaborative selling efforts
* Proven track record in a matrix, multi cultural organisation, building strong relationships and networks both locally and internationally
* Well developed communication, persuasiveness, influencing and negotiation skills
* Has strong consultative selling and questioning skills
* Demonstrable ability to handle most common customer objections
* Self Motivated and performance driven
What we offer:
* 25 days annual leave with the option to buy or sell 5 days
* Annual bonus and pension scheme
* Family-friendly benefits and retailer discounts through our partner Benekits.
* Access to our Employee Assistance Program with free access to mental and financial health tools.
* For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.
* Whilst the role is advertised as full-time we would be happy to discuss possible flexible working options.

(COMPANY NAME) is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. (COMPANY NAME) is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@(COMPANY NAME).com