User Operation Intern

Description du poste:

Keeta, the international subsidiary of global delivery leader Meituan, is driven by a clear mission: We help people eat better, live better. Building on our parent company's 16 years of technological and operational expertise mastered in China, we are leading a global transformation in food and consumer product delivery. Since our start in 2023, Keeta has focused on creating value for every part of the communities we serve. We provide a reliable experience for consumers, enhance technology and operations for restaurants, and create more earning opportunities and greater safety for courier partners. This commitment to shared progress drives our journey from Hong Kong, China, across the Middle East and into Brazil, with the world ahead.
1. Assist the user research team in conducting research on Portuguese-speaking market users, collecting and organizing user needs, pain points, and behavior habits. 2. Responsible for arranging, communicating, and supporting interviews with Portuguese-speaking users, as well as drafting research summaries. 3. Assist in designing and executing user surveys, organizing and analyzing data, and producing user insight reports. 4. Assist the team in completing other support tasks related to Portuguese-speaking user research

Profil requis du candidat:

1. Currently pursuing a bachelor's or master's degree. 2. Excellent proficiency in Portuguese (listening, speaking, reading, and writing), capable of using it as a working language; good English communication skills; proficiency in Chinese is a plus. 3. Strong interest in user research, product design, or user experience, with good learning ability and logical thinking. 4. Detail-oriented, responsible, with strong teamwork and communication skills. 5. Internship duration of no less than 3 months, based in São Paulo