Front Office Trainee | Internship Position in Spain

Description du poste:

As a Front Office Trainee, you will have the opportunity to gain hands-on experience in positions such as Reception, Guest Relations, Groom/Bellboy, or e-Concierge within the Rooms Division department, always according to operational needs and under the guidance and decision of your Manager.

Responsibilities

* Provide a warm, friendly, and professional welcome to guests and assist with check-in and check-out procedures.
* Handle guest inquiries, requests, and complaints efficiently while ensuring accurate guest registration.
* Manage telephone calls and coordinate effectively with other hotel departments.
* Stay informed about daily arrivals, departures, VIP guests, and special events.
* Provide information about hotel facilities, services, and local attractions when needed.
Support Front Office operations with administrative and operational tasks assigned by the Manager