Front Office Internship - Kimpton Vividora

Description du poste:

What's the internship?
As Front Office intern, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador.

You'll be supervised by the Front Office Team.

Your day-to-day
* Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests.
* Check guests in, issue room keys, provide information on hotel services and room location.
* Ensure required identification is taken from guests at check-in in line with local legislative requirements.
* Answer phones in a prompt and courteous manner.
* Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
* Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

What we need from you
* Currently studying a bachelor's degree in hospitality or related field.
* Possibility to sign an agreement with your school for 4 months preferably.
* Previous hotel knowledge and experience in operational departments will be valuable.
* Must be fluent in English.
* Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.

What to expect from us
* Economic compensation.
* Uniform and laundry service for the uniform.
* Training programmes and access to IHG's training tool.
* Meals included on shift.
* Cool environment and lots of fun

Profil requis du candidat:

What's the internship?
As Front Office intern, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador.

You'll be supervised by the Front Office Team.

Your day-to-day
* Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests.
* Check guests in, issue room keys, provide information on hotel services and room location.
* Ensure required identification is taken from guests at check-in in line with local legislative requirements.
* Answer phones in a prompt and courteous manner.
* Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
* Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

What we need from you
* Currently studying a bachelor's degree in hospitality or related field.
* Possibility to sign an agreement with your school for 4 months preferably.
* Previous hotel knowledge and experience in operational departments will be valuable.
* Must be fluent in English.
* Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.

What to expect from us
* Economic compensation.
* Uniform and laundry service for the uniform.
* Training programmes and access to IHG's training tool.
* Meals included on shift.
* Cool environment and lots of fun