CRM Consultant

Descrizione del lavoro:

European Sales Group France est une société spécialisée dans le développement commercial B2B et l'optimisation de la performance des équipes de vente. Elle accompagne les entreprises dans l'accélération de leur croissance grâce à des solutions de conseil, de prospection et de formation commerciale.

La mission d'European Sales Group est d'aider les entreprises à accélérer leur développement commercial en mettant en place des stratégies de vente performantes et data-driven.
L'entreprise propose un accompagnement intégré qui couvre l'ensemble du processus de vente, de la génération de leads à l'optimisation des performances commerciales.

European Sales Group propose plusieurs services pour accompagner les entreprises B2B :
-Conseil en stratégie commerciale pour structurer et améliorer les processus de vente
-Externalisation de la prospection commerciale (SDR) pour générer des leads qualifiés et des rendez-vous commerciaux
-Optimisation des outils et des données commerciales (data, automatisation, RevOps)
-Formation et développement des équipes commerciales afin d'améliorer les méthodes de prospection et de closing
CRM Consultant (V.I.E) Department: CRM & Data Operations Location: Barcelona (Spain) Contract type: V.I.E - International Corporate Volunteer Program (12 to 24 months) Start date: 01/02/2027 Duration: 12 months renewable once (up to 24 months) About Dataventure Dataventure Group helps advertisers unlock their digital growth potential through recognized expertise and proprietary technologies, enabling them to successfully deploy Data, Performance Marketing, Local Marketing and PRM/CRM strategies. By leveraging unique data assets, proprietary audiences and an extensive network of strategic partners, the group delivers tailor-made solutions designed to maximize the impact of campaigns across all digital channels. Dataventure supports brands at every scale - global, national, local and hyperlocal - thanks to enhanced activation capabilities driven by its subsidiary The Ramp. As an AdTech specialized in multilocal media buying, The Ramp helps retailers and distributed brands digitalize their local campaigns through centralized platforms deployed across their networks. With an active commercial presence in France, Spain, Italy and Portugal, international coverage, and collaborations with more than 350 brands including Europcar, Toyota, Société Générale and McDonald's, Dataventure Group positions itself as a strategic partner to achieve ambitious Lead Generation, Drive-to-Web and Drive-to-Store objectives. Your mission at Dataventure Dataventure is looking for a CRM Consultant (V.I.E) to strengthen its CRM & Data Operations team in Barcelona. Following the departure of a senior CRM team member, this role aims to support CRM activities across multiple client accounts while progressively developing strategic CRM expertise. In the first phase of the role, you will primarily focus on CRM campaign coordination and execution, allowing you to gain a deep understanding of our tools, processes and client environments. As you grow in the position, your role will progressively evolve toward a more consultative and strategic position, including performance analysis, client relationship management and participation in CRM lifecycle strategy discussions. You will work closely with internal teams (studio, data, tech) as well as with clients. Key responsibilities 1. CRM campaign coordination and production During the initial phase of the role, you will actively contribute to CRM campaign execution in order to develop a strong understanding of our operational ecosystem. * Support the coordination and production of CRM campaigns (email marketing and lifecycle communications) * Manage campaign briefs and coordinate internal teams (studio, data, tech) * Ensure deadlines and quality control before campaign deployment * Understand the technical setup and operational processes behind CRM programs 2. Client relationship management As you progress in the role, you will become increasingly involved in the operational management of client relationships. * Participate in client meetings and operational follow-ups * Prepare campaign tracking documents and performance reports * Coordinate client requests with internal teams * Ensure smooth communication between clients and delivery teams 3. CRM performance analysis You will contribute to analyzing campaign performance and identifying optimization opportunities. * Analyze campaign performance and engagement metrics * Identify opportunities for optimization and improvement * Prepare insights and recommendations for clients * Contribute to periodic performance reviews 4. CRM strategy contribution Working alongside the CRM team, you will contribute to the evolution of CRM and lifecycle marketing programs. * Support the development and improvement of CRM lifecycle strategies * Propose ideas to optimize campaigns, segmentation and customer journeys * Participate in discussions around CRM roadmaps and program evolution 5. Process improvement and automation * Contribute to improving CRM production processes * Support internal initiatives around workflow optimization and automation * Help document operational processes and internal best practices 6. AI curiosity and innovation At Dataventure, we are increasingly exploring the use of Artificial Intelligence to optimize CRM workflows, campaign production and strategic analysis. In this context, we are looking for someone who is: * Curious about AI tools applied to marketing and productivity * Interested in marketing automation and workflow optimization * Open to experimenting with new technologies and innovative approaches

Requisiti del candidato:

Profile - Bachelor's or Master's in Marketing, Business, Digital, Data or related fields. - 2-4 years of experience in CRM, digital marketing, consulting or account management. - Strong interest in CRM strategy and customer lifecycle marketing. Key skills - Fluent in French and English. - Strong organizational, analytical and communication skills. - Proactive, client-oriented and comfortable managing multiple stakeholders. Nice to have - CRM, marketing automation, email marketing or data analysis experience. - Interest in AI and new technologies. V.I.E Eligibility - Under 28 at application. - EU citizen. - No previous employment in Spain under a local contract. - Eligible under Business France requirements. Why Dataventure? - Grow your CRM and marketing expertise in an international team. - Modern offices on Passeig de Gràcia, facing Casa Milà. - 1 remote day per week + 1 remote week per year. - Access to Leeto benefits. Recruitment process AssessFirst → HR interview → CRM Manager interview → Board member interview. Ready to join the adventure? Apply in less than 2 minutes and grow with us in Barcelona