Data & Strategy Intern

Descrizione del lavoro:

Keeta, the international subsidiary of global delivery leader Meituan, is driven by a clear mission: We help people eat better, live better. Building on our parent company's 16 years of technological and operational expertise mastered in China, we are leading a global transformation in food and consumer product delivery. Since our start in 2023, Keeta has focused on creating value for every part of the communities we serve. We provide a reliable experience for consumers, enhance technology and operations for restaurants, and create more earning opportunities and greater safety for courier partners. This commitment to shared progress drives our journey from Hong Kong, China, across the Middle East and into Brazil, with the world ahead.
1. Operations monitoring & supportAssist in schedule adjustments and staffing reallocations based on live demand and operational needs.Track adherence to schedules and promptly communicate deviations to supervisors for corrective action. 2. Performance reporting & data analysisLog daily occurrences and prepare basic performance reports(SLA, AHT, occupancy).Support the creation of dashboards and visualizations using sheets to highlight key operational trends.Assist in the analysis of budget vs. actual spend, helping identify variances and efficiency opportunities. 3. Cross-functional communication & alignmentInteract with operational teams and leaders to ensure alignment on service indicators and resource plans.Communicate in portuguese and english to support local and international stakeholders.Participate in WFM and budget review meetings, documenting action items and follow ups

Requisiti del candidato:

Google Sheets, Comunication, PMO, WFM