Safety Governance Intern (Incident Operations)

Descrizione del lavoro:

Keeta, the international subsidiary of global delivery leader Meituan, is driven by a clear mission: We help people eat better, live better. Building on our parent company's 16 years of technological and operational expertise mastered in China, we are leading a global transformation in food and consumer product delivery. Since our start in 2023, Keeta has focused on creating value for every part of the communities we serve. We provide a reliable experience for consumers, enhance technology and operations for restaurants, and create more earning opportunities and greater safety for courier partners. This commitment to shared progress drives our journey from Hong Kong, China, across the Middle East and into Brazil, with the world ahead.
1. Support the creation, review, and organization of documentation such as Standard Operating Procedures (SOPs), playbooks, and operational materials. 2. Support the structuring and updating of trainings (onboarding, refreshers, internal communications). 3. Assist in mapping safety operational processes and workflows. 4. Support Quality Assurance (QA) routines, such as audits, calibration sessions, and insights. 5. Organize content, presentations, and support materials for the operation

Requisiti del candidato:

1. Strong written and verbal communication in Portuguese. 2. Intermediate English proficiency (mandatory). 3. Experience with document organization and version control. 4. Ability to follow processes and instructions with precision. 5. Strong sense of responsibility and confidentiality. 6. Analytical profile with strong organizational skills. 7. Ability to collaborate effectively across teams and hierarchy levels