Extracurricular Internship: UX and Product Documentation (f/m/div.)

Descrizione del lavoro:

Job Description

In our team, we believe that innovation is born from curiosity and a passion for creating memorable experiences. We are looking for a UX and Product Documentation Intern to join us. In this role, you will have a unique opportunity to work on a 60/40 split of activities, focusing primarily on driving exceptional User Experience while supporting critical Product Documentation & Market FactSheets (MFS) Management & Governance.
Your contribution to something big:
* Prepare, execute, and evaluate qualitative and quantitative user research to synthesize actionable insights for product improvement;
* Generate rough design concepts using Human-Centered Design (HCD) and Design Thinking, and support UX project management through key development phases;
* Present project findings, prepare workshops to share knowledge, and collaborate with experts to translate UX insights into stakeholder requirements;
* Assist in maintaining the JIRA database structure, managing user access workflow, and updating structured documentation on DigiEngHub and Docupedia;
* Deliver technical Market Factsheet (MFS) training, coordinate Non-Functional Requirements (NERs), collect user feedback for process optimization, and align with other business units

Requisiti del candidato:

Qualifications

What distinguishes you:
* Academic Degree in Engineering, Communication, Product Management or similar areas;
* Proficiency in Microsoft Office Suite;
* Knowledge of Power BI, Tableau, R Studio, Text Mining, Sentiment Analysis, or MovieMaker;
* Fluency in Portuguese and English (both written and spoken) is essential and knowledge of Spanish or French will be valued;
* Strong organizational skills to support problem solving sessions;
* Proactive, detail-oriented, and able to work independently