Jobs and Internships written in English in Latvia
“* Sagatavosi vadības un finanšu atskaites (t.sk. gada pārskati);
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“You must be able to thrive in a startup environment, and succeed in navigating ambiguity and competing priorit...
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“* Basic understanding of Operating Systems, Virtualization, Network Devices, Cloud computing, Web Proxies, Fir...
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“Job Requirement:
- Excellent communication skills in German and English.
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“- Document case resolutions in the contact centre application based on phone, email, chat, and other customer ...
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“Ideally candidates will have some customer service experience but it is not essential as training will be give...
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“- Document case resolutions in the contact centre application based on phone, email, chat, and other customer ...
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“Job Overview
- Answer calls from customers with questions and give end users the answers they need.
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“- Document case resolutions in the contact centre application based on phone, email, chat, and other customer ...
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“Job Overview
* To inspire, nurture, and guide team members in a constantly evolving setting.
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“The primary responsibilities of the role are to deliver an exceptional level of service by taking ownership of...
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“Ideally candidates will have some customer service experience but it is not essential as training will be give...
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“Also give context of stakeholders, team environment, and if it is a leadership or single contributor role)
Wh...
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“Previous experience in an outsourced customer service environment is advantageous.
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“* Motivation to learn and develop.
* A graduate degree or you study economics, finance, accounting or related...
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“* You will be working with well-known brands. Our portfolio includes: hair care products - Syoss, Gliss, Palet...
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“Your position:
You will work by telephone, chat and mail. Through these communication portals, you will work t...
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“Learn more at https://www.jnj.com/ .
We are further strengthening our medical presence in Latvia and are ple...
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“* Track the effectiveness of the feedback you provide, share actionable insights for improvement, and offer co...
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“Ideally candidates will have some customer service experience but it is not essential as training will be give...
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“* Previous experience in an outsourced customer service environment is advantageous.
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“- Document case resolutions in the contact centre application based on phone, email, chat, and other customer ...
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“Job Overview
* Keep an eye on and audit the calibre of the CSAs' client interactions.
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“* Take part in cooperative call monitoring sessions with customers and stakeholders, as well as internal and e...
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“Job Overview
* Keep an eye on and audit the calibre of the CSAs' client interactions.
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“* Achieve productivity, attrition, and shrinkage goals.
* Performance Management: Weekly improvement of bott...
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“You are also expected to contribute and represent to local BBU implementation team (LIT).
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“* Use management to effectively promote CSA quality performance improvement in line with Operation Team lead p...
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“* Track the effectiveness of the feedback you provide, share actionable insights for improvement, and offer co...
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“* Achieve productivity, attrition, and shrinkage goals.
* Performance Management: Weekly improvement of bott...
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“Responsibilities in the role as Team Leader:
* Motivate, develop, and mentor team members.
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“* Provide technical support (on-site and off-site) within the range of your competences.
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“You'll be responsible for ideating and planning local marketing campaigns from fun social media stunts to long...
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“Job Overview
- Answer calls from customers with questions and give end users the answers they need.
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“also publishes a comprehensive report on the overall quality of the project.
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“* Provide process updates as per requirement
* Conduct Team Huddles to discuss the Quality scores and areas o...
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“Responsibilities:
* To motivate, develop and mentor team members in a dynamically changing environment
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“(COMPANY NAME) is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner ...
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“* Ensure cases are resolved within the case life cycle, meeting individual balanced scorecard criteria.
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“* Determine performance gaps, their causes, and offer solutions to the production and training teams....
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“* Track trainees' progress and provide coaching to ensure development. ...
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“Ideally candidates will have some customer service experience but it is not essential as training will be give...
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“Working with clients to ensure quality meets their requirements, meeting clients when required and presenting ...
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“* Determine performance gaps, their causes, and offer solutions to the production and training teams. ...
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“Job Overview
- Answer calls from customers with questions and give end users the answers they need.
...
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“Job Duties
Evaluate quality performance and process ability of the quality department.
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“* Utilise associates balanced scorecards to drive process performance in order to meet and surpass SLA deliver...
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“* Utilise associates balanced scorecards to drive process performance in order to meet and surpass SLA deliver...
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“* Offer associates constructive coaching and criticism.
* Effective and efficient training.
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“Ideally candidates will have some customer service experience but it is not essential as training will be give...
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