Technology Support Specialist - AI, Automation & Dashboards

Job Description:

Scientific & In Vivo Strategies (SIS) is a strategic partner that brings scientific, operational and ethical expertise to advance how research is designed and conducted at Johnson & Johnson. SIS collaborates with R&D teams to ensure innovation meets the highest standards while enabling the adoption of new methodologies and technologies that modernize research and strengthen outcomes for patients. To strengthen our Preclinical Compliance & Safety team within SIS, we are looking for a motivated Technology Support Specialist to advance process automation initiatives in the team with focus on AI and Power Apps to streamline team data flows and metrics generation. This two-year V.I.E. placement at our Janssen Campus in Beerse, Belgium offers a dynamic, fast-paced environment where you will gain hands-on experience in the real-world application of information systems, digital tools, and process optimization. It is an excellent experiential learning opportunity for someone who is eager to grow in the healthcare, technology, and science fields and who brings capability with some Microsoft platforms, along with a willingness to learn new tools and technologies. Join us to deepen your career within a dynamic, fast-paced, and thrilling business environment, and gain insights into the real-world applications of information systems and process support within a leading pharmaceutical company

Candidate Requirements:

KEY RESPONSIBILITIES include:
* Identify opportunities to use artificial intelligence, machine learning, Microsoft Copilot, and other emerging technologies to improve Compliance & Safety workflows, operational efficiency, and collaboration.
* Contribute to the development of a knowledge management platform that supports processes such as training assignments, standard operating procedure management, and dashboard reporting.
* Provide support, resolve high-priority incidents, and troubleshoot development and coding issues.
* Create user-friendly digital resources that simplify compliance requirements for employees.
* Maintain SharePoint content, including practical guidance, tips, frequently asked questions, and self-service resources. Help plan and deliver feasibility pilots that test innovative technologies for Compliance & Safety processes.
* Assess existing digital solutions, review technical requirements and proposed enhancements, and recommend practical improvements.
* Engage with users and stakeholders to understand needs, define solutions, establish success measures, and refine project workstreams.
* Prepare clear end-user guidance, operating instructions, and supporting documentation.
Please note that specific duties may change depending on the evolving needs of the team.

DESIRED SKILLS:
* Capability with some platforms and applications-such as SharePoint, Power Apps, and Power Automate-with a willingness to learn additional tools as needed.
* Familiarity with one of the core web development languages, including HTML5, CSS, PowerFx Low Code, JSON, etc.
* Profound knowledge of Prompt Engineering
* Strong willingness to learn and adapt to innovative technologies and methodologies.
* Exceptional communication and collaboration skills.
* Strong analytical and problem-solving skills