[Internship] Technical Support Intern

Job Description:

Job Description

* Support technical and service tasks, including device testing, demo design, on-site support, and technical documentation.
* Coordinate with internal stakeholders across Sales, Back Office, and Engineering departments to facilitate technical support initiatives and resolve service requests.
* Assist in troubleshooting technical issues and providing preliminary support to clients and internal teams.
* Participate in the creation and maintenance of technical documentation, user guides, and support materials.
* Support the setup, configuration, and testing of devices and equipment for demonstrations and client deployments.
* Collaborate with the technical team to identify and document recurring issues and potential solutions.
* Perform other tasks and projects as assigned by the supervisor to support departmental objectives

Candidate Requirements:

Qualifications

* Currently enrolled in a vocational or Bachelor's degree program in Engineering, Mechatronics, or Automation
* No prior work experience required
* Mandatory: English and Vietnamese
* Hardware/Software Skills: Control logic and motion programming; Industrial networking; SCADA/HMI development; Computer vision system development (Python, C++, OpenCV); 2D and 3D CAD design
* Technical Competencies: Technical problem-solving; Cross-functional team collaboration
* Diligent and responsible with strong task management skills
* Passionate about technical development
* Willing to learn new technical knowledge
* Effective communication abilities
* Full-time availability during internship period