Manager, Digital Innovation

Job Description:

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

As a Digital Innovation Manager within our Commercial BI&T team, you will combine practical technology skills with a passion for innovation to deliver digital solutions that elevate how we engage with healthcare professionals. You'll collaborate with commercial, marketing, and sales leaders to implement cutting-edge tools-like AI-powered platforms and personalization technologies-that make every interaction more relevant and impactful.

Specific responsibilities include, but are not limited to:
* Collaborate Across Teams: Build strong partnerships with commercial, marketing, and sales teams to uncover opportunities for digital engagement and personalized communication.
* Implement Digital Solutions: Identify, evaluate, and deploy best-in-class digital engagement tools and platforms that optimize communication and tailor messaging to individual stakeholder needs.
* Pilot New Ideas: Work with internal teams and external digital innovators to co-create and test fresh engagement solutions.
* Support Business Growth: Develop persuasive business cases that inspire investment in digital initiatives and translate strategy into measurable results.
* Measure Impact: Set clear metrics and rigorously track performance to ensure every solution boosts engagement and business momentum.
* Champion Innovation: Help foster a culture of agility and digital adoption, empowering teams to challenge the status quo and drive continuous improvement.

Qualifications & Experience:
* Bachelor's degree in Business, Marketing, Life Sciences, Information Technology, or related field (Master's degree a plus but not required)
* 2+ years' experience in digital tools implementation, technology adoption, or customer engagement, ideally in pharma/healthcare/tech sectors
* Hands-on experience with digital platforms, CRM, omnichannel marketing, or personalization technologies
* Strong interest in emerging technologies, AI, and digital transformation
* Practical problem-solving skills and ability to "get things done" in a collaborative environment
* Excellent communication, teamwork, and stakeholder management abilities
* Ability to adapt quickly, multitask, prioritize, and thrive in a fast-paced setting
* A proactive attitude, willingness to challenge "how things are done," and a drive to deliver tangible results

#LI-HYBRID

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations