IT Workplace Engineer

Job Description:

Job Description & Summary

The IT Workplace Engineer manages PwC endpoints in line with global endpoint management policies. This role is responsible for endpoint-related services and support for all IT end-users across multiple platforms, ensuring a reliable, compliant, and efficient endpoint environment.

Job Duties:
* Operate, maintain, and improve the IT endpoint fleet
* Provide second-level support to end-users
* Train first-level support teams and create knowledge base articles
* Develop solutions that optimize endpoint management and support compliance
* Perform hygiene tasks to maintain a lean and well-managed endpoint environment

Skills:
* Experience managing MDM solutions
* Knowledge of Microsoft 365 Fundamentals (MS-900) and Microsoft Entra Directory / Azure Active Directory
* Familiarity with Active Directory and Group Policy Objects
* Proficiency in PowerShell
* Team- and customer-oriented mindset, with the ability to work independently
* Familiarity with ITIL change management best practices is an advantage

Qualifications:
* Education:
* A relevant degree, such as a Bachelor's or Master's degree in Computer Science or Information Technology, is an advantage
* Experience:
* Two years of experience in a related endpoint management role within a corporate environment
* Language:
* Fluent written and spoken English

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