Customer Master Data Specialist

Descripción del puesto:

Bull is a story. One with a century of European innovation and a working environment where experts design powerful, sustainable, and sovereign digital solutions, enabling states and industries to retain full control over their data and their AI.

Bull is also thousands of engineers, researchers and passionate tech people shaping the future of high-performance computing, AI, and quantum technologies.

Every day, our teams push the boundaries of what is technologically possible - from next-generation HPC architectures to exascale supercomputers - supported by world-class R&D, more than 1,600 patents, and unique end-to-end capabilities spanning hardware design, software engineering, data science and quantum research.

We are a people-centric, innovation-driven company, where collaboration spans Europe, the Americas and India. We share a common vision of a responsible and sustainable innovation that delivers concrete impact for our customers.

Role Overview

We are looking for a Customer Master Data Specialist to support the creation, maintenance, and governance of master data across the organization. In this role, you will ensure data accuracy, integrity, and consistency while supporting business operations through timely processing of requests, data quality monitoring, reporting, and collaboration with internal stakeholders. You will also contribute to process improvements and support the overall master data lifecycle.

Key Responsibilities

* Process requests for creation, update, and maintenance of customer master data records

* Maintain and govern master data objects, ensuring accuracy, consistency, and compliance

* Manage data classifications, hierarchies, categorizations, and organizational structures

* Maintain pricing information, price lists, exchange rates, and bank details

* Monitor and support the master data lifecycle, ensuring data quality standards are met

* Perform data validation, transportation, and consolidation activities

* Investigate and resolve data quality issues, exceptions, and inconsistencies

* Handle non-standard requests, urgent cases, and escalations

* Act as a point of contact for stakeholders regarding master data-related inquiries

* Prepare recurring and ad-hoc reports and monitor KPIs and SLAs

* Develop and maintain process documentation and work instructions

* Identify opportunities for process improvements and support continuous optimization initiatives

What You Bring

* Bachelor's degree in Business Administration, Accounting, Finance, or a related field

* Up to 1 year of professional experience in Master Data, Operations, Finance, Shared Services, or a related field

* Experience working with ERP systems (SAP preferred)

* Good knowledge of Microsoft Office; advanced Excel skills are an advantage

* Strong analytical skills and attention to detail

* Ability to prioritize tasks, identify risks, and solve problems effectively

* Strong communication and stakeholder management skills

* Customer-oriented, proactive, and team-player mindset

Languages

* English (professional working proficiency)

* French is considered an advantage

Location

* Sofia, Bulgaria

What We Offer

* A dynamic and international working environment

* Exposure to global master data and business operations processes

* Opportunities for professional development and career growth

* A collaborative and supportive team culture

* Participation in process optimization and transformation initiatives

#Bull

Here, your ideas, your curiosity and your technical excellence directly shape the next era of advanced computing - unlocking enterprise value, accelerating scientific progress and driving positive impact for society