Team Leader, Account Management

Descripción del puesto:

In 2024 the LSEG Customer Connect (LCC) team expands its footprint in Gdynia and opens new Account Management positions to maintain deep customer relationships to drive account revenue retention and growth.
We are looking for a People Manager to co-build the new hub and lead a diversified team of Account Managers and Junior Account Managers who will handle their book of business aligned by region and customer segment.

Key Accountabilities

* Lead and develop the team: hiring, onboarding, goal-oriented mentoring, sales coaching, career development)
* Optimize territory strategy to drive retention and sales efficiency
* Drive pipeline hygiene, accurate pipeline management and sales & cancel forecasting
* Encourage and support building effective collaboration with Customer Success Managers, Proposition Sales Specialists, Implementation Relationship Managers, Program Managers, Credit Controllers, Customer Support.
* Build a sense of belonging by taking part in/coordinating onsite events.
* Report progress, flag risks and share ideas for improved execution planning with the Senior Manager of the hub.

What do you need to bring?

*

People & sales management experience

*

Self-motivation, decisiveness, thought leadership & resourceful approach

*

knack for seeking and developing the right talent, empowering and coaching for results

* Experience or strong sense for account management, sales, marketing, or similar, relationship-based roles in a client-facing environment
* forecasting competencies (target setting, tracking, analysis, accuracy)
* proven comprehension of the financial services industry,
* Strong interpersonal and presentation skills

Your package while joining Gdynia team

* Wellbeing: monthly wellness allowance and employee assistance program
* Healthcare: private medical care with Medicover, premium package fully covered by employer
* Future: corporate pension plan supported by Fidelity International with additional 5% of base salary to invest in selected funds
* Recognition: promoting appreciation culture through global Reward and Recognition platform
* Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
* Development: e-learning platform, a range of workshops and international projects
* Onboarding: structured training and buddy support
* Information: access to real-time economic data through our flagship products Eikon and Workspace
* Diversity: inclusive culture with colleagues from over 40 countries with various age, gender, race and beliefs
* Charity: 2 additional days off for voluntary jobs
* Office: chillout room with video games, massage chairs, and ping-pong table
* Activities: sport teams and social events to join

Curious of what's life like at LSEG in Gdynia? Do visit our company page and watch the video with our colleagues. It's a real picture of who we are here. https://www.lseg.com/en/careers/where-we-work/gdynia-poland

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice