Smart Grid Engineer - Solution Architect

Descripción del puesto:

Join us as a Software Services Engineer and become the technical expert our customers rely on. You'll own the full support journey-diagnosing complex software issues, partnering with development teams, and delivering solutions that keep systems running smoothly.

What will you do?
* Diagnose and resolve complex software issues across product lines as a subject matter expert
* Perform first-level triage and troubleshooting to maintain optimal system performance
* Partner with development teams to identify bugs, coordinate fixes, and verify quality
* Develop technical documentation and deliver solutions that enhance customer satisfaction
What are the key skills we are looking for?
* Active Listening - intermediate level; understanding customer concerns to deliver precise technical solutions
* Cloud Services - intermediate level; troubleshooting and supporting cloud-based deployments
* Customer Orientation - intermediate level; building trust through responsive and proactive support
* Customer Support - intermediate level; managing end-to-end communication from issue inception to resolution
* Network Protocols - intermediate level; diagnosing connectivity and integration challenges
* Software Testing - intermediate level; validating fixes and ensuring quality before deployment
* Software Troubleshooting - intermediate level; resolving technical issues efficiently and accurately
What qualifications will make you successful?
* Strong problem-solving mindset with the ability to tackle difficult technical challenges independently
* Excellent communication skills to translate technical concepts for diverse audiences
* Collaborative approach to working with cross-functional teams and fostering client relationships
* Adaptability and resilience in fast-paced environments with shifting priorities
What's in it for me?
* Meaningful work where your technical expertise directly impacts customer success
* Growth opportunities in a specialized technical field with continuous learning
* Supportive team environment that encourages innovation and collaboration
* Exposure to advanced technologies and challenging problem-solving scenarios
Bring your technical talent to a team that values expertise and customer impact-apply today!
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150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Join us as a Software Services Engineer and become the technical expert our customers rely on. You'll own the full support journey-diagnosing complex software issues, partnering with development teams, and delivering solutions that keep systems running smoothly.

What will you do?
* Diagnose and resolve complex software issues across product lines as a subject matter expert
* Perform first-level triage and troubleshooting to maintain optimal system performance
* Partner with development teams to identify bugs, coordinate fixes, and verify quality
* Develop technical documentation and deliver solutions that enhance customer satisfaction
What are the key skills we are looking for?
* Active Listening - intermediate level; understanding customer concerns to deliver precise technical solutions
* Cloud Services - intermediate level; troubleshooting and supporting cloud-based deployments
* Customer Orientation - intermediate level; building trust through responsive and proactive support
* Customer Support - intermediate level; managing end-to-end communication from issue inception to resolution
* Network Protocols - intermediate level; diagnosing connectivity and integration challenges
* Software Testing - intermediate level; validating fixes and ensuring quality before deployment
* Software Troubleshooting - intermediate level; resolving technical issues efficiently and accurately
What qualifications will make you successful?
* Strong problem-solving mindset with the ability to tackle difficult technical challenges independently
* Excellent communication skills to translate technical concepts for diverse audiences
* Collaborative approach to working with cross-functional teams and fostering client relationships
* Adaptability and resilience in fast-paced environments with shifting priorities

Requerimientos del candidato/a:

What's in it for me?
* Meaningful work where your technical expertise directly impacts customer success
* Growth opportunities in a specialized technical field with continuous learning
* Supportive team environment that encourages innovation and collaboration
* Exposure to advanced technologies and challenging problem-solving scenarios
Bring your technical talent to a team that values expertise and customer impact-apply today