Account Delivery Head

Descripción del puesto:

Job Title: Account Delivery Head

City: Basel

State/Province: Basel Land

Posting Start Date: 10/2/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

About the Opportunity
We are hiring a Senior Delivery Leader / Account Delivery Head to lead large-scale managed services delivery for a strategic enterprise client. This role is ideal for a senior technology services leader with strong experience in service excellence, customer engagement, governance, transformation, commercial management, and people leadership.

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Key Responsibilities
* Own end-to-end delivery across infrastructure, cloud, security, workplace, data center, and service management functions.
* Ensure achievement of SLAs, KPIs, operational stability, service quality, and customer experience targets.
* Act as the senior delivery interface for client leadership and key stakeholders.
* Drive governance, risk, compliance, audit readiness, and executive reporting.
* Lead transformation, automation, AI-enabled operations, and continuous service improvement initiatives.
* Manage commercial outcomes, account profitability, resource productivity, and cost optimization.
* Lead and develop a multi-country, multi-vendor delivery organization.

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Ideal Profile
* 15+ years of IT Services / Managed Services experience, including 8+ years in delivery or account leadership.
* Strong background in infrastructure, cloud, cybersecurity, data center, or large outsourcing engagements.
* Proven experience managing strategic enterprise clients, preferably across European markets.
* Strong governance, stakeholder management, transformation, financial management, and operational excellence capabilities.

Why Join
* Lead a high-impact strategic account with strong senior leadership visibility.
* Drive transformation, automation, innovation, and service excellence at scale.
* Work in a multicultural, multi-country delivery environment with growth opportunities.

Applications from people with disabilities are explicitly welcome.

Mandatory Skills: Delivery Management
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Experience: >10 YEARS
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention