Supply Chain Customer Service Manager

Descripción del puesto:

Our Maison is unlike any other in the world of Fine Watchmaking. Our trademark? Breaking free from convention through creativity. We have redefined the Art of Fusion by cultivating, perfecting, and infusing this philosophy into everything we do. All the rules have been rewritten, from materials and alloys to complications, tradition, and innovation. True to our values, our partnerships are just as diverse. Icons in sport, art, and music are counted among the many proud Hublotistas, and the world's most prestigious soccer tournaments follow the rhythm of our timepieces.
This is where you come in. You think differently, act boldly, and bring ideas to life. This rich playground of time is designed to awaken the Hinventor within. Dare to explore, think Big, and launch your talent and ideas into orbit until you create a Bang. Don't just surprise us; surprise yourself. It's time to make your mark and venture where no one ever expected you to.
Surprise the world to come.

HUBLOT is looking for new talent:

Supply Chain Customer Service Manager

The role will be:
* Based in Nyon, Switzerland.
* Part of the Customer Service department.
* Reporting to the Customer Service Director.
About you: Passionate. This is a must. Bachelor's or Master's degree in Supply Chain, Engineering, Operations or Business. You bring 5+ years in Supply Chain, After-Sales, service parts management, or planning. Able to manage cross-functional stakeholders and priorities in a fast-paced environment. Strong data-driven mindset (advanced Excel; BI tools a plus). System-savvy. ERP experience (SAP or equivalent preferred). Takes ownership and delivers with discipline and pace. Thinks clearly, prioritizes effectively and solves problems under constraints. Strong stakeholder management, communication and escalation judgment. Service-driven. High standards for reliability, quality and customer impact. Improvement-oriented. Embraces continuous improvement in processes, KPIs and governance. You are not afraid of the unknown and are comfortable navigating ambiguity. To become our next Supply Chain Customer Service Manager